Hello Richard and Wayne,

Richard, thank you for your wonderful instructions. Unfortunately, the grill 
edge is listed, but there is not a more info button. Thus I cannot find a way 
to forget the device. When I do tap on Braille Edge, I get the same message of 
it not being supported. I guess I’ll make a phone call to Apple or him, or 
both, tomorrow.
Again thank you so much for your concise instructions

Thanks,

Beth

Sent from my iPhone

>> On Oct 25, 2019, at 11:33 AM, Richard Turner <[email protected]> 
>> wrote:
>  What I would do is: 
> 1. Turn off the Braille Edge.
> 2. In your bluetooth settings if Braille Edge is shown, double tap on more 
> Info and forget the device.
> 3.
> Turn off bluetooth on your phone.
> 4. Restart your phone.
> 5.
> Turn on the Braille Edge and make sure the switch is on bluetooth, and turn 
> the phone on and turn bluetooth on in your phone settings.
> 
> 6. Go to VoiceOver settings, braille, and see if it sees your braille edge, 
> if so, double tap it.
> Hopefully, it will connect.
> I do not recall if it requires a pairing code, but if it does, you need to be 
> quick in entering it. I vaguely remember using 0000
> If this doesn't work, then time to call Apple and/or HIMS.
> I hope it works.
> 
> 
> 
> 
> Richard
> "Reality is the leading cause of stress for those who are in touch with it." 
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane 
> Wagner
> 
> 
>> On Oct 25, 2019, at 10:19 AM, Beth G <[email protected]> wrote:
>> Hello all,
>> 
>> Since around some version of iOS 12, with my iPhone 7, my braille edge 40 
>> states it is no longer supported, or rather my phone states the braille edge 
>> is no longer supported via Bluetooth. Does anyone know why this might be and 
>> how I can change it? I’ve tried repairing it several times
>> 
>> 
>> Thanks,
>> 
>> Beth
>> 
>> Sent from my iPhone
>> 
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