Hello,
Please, let me know after your call because I have the same issu with my new 
display.

Lyne

> Le 28 oct. 2019 à 04:37, Robert Wright <[email protected]> a écrit :
> 
> Yes it does require a paring code which is 0000
> I have mine connected and I am running iOS 13.2
>  
> ******
> character is found in how you treat people who cannot do anything for you!    
>                                                                    
>  
> From: Richard Turner
> Sent: Sunday, October 27, 2019 9:41 PM
> To: [email protected]
> Subject: Re: Braille edge 40 no longer pairs to my phone with Bluetooth. 
> Thishappened before iOS 13
>  
> That is most strange. If there isn't a more info button just after the 
> display listing, then I'd check which firmware version you are running on the 
> Braille Edge.
> Granted, HIMS is a company who doesn't seem to understand how to update their 
> own web site, but you should be running a firmware that starts with 2017. If 
> you are still running one that starts with 2016, that could explain things 
> with the iOS 13 update.
> I'm purely guessing here.
> But, press spacebar plus v and see what the firmware is.
> I have the latest firmware at work, though they HIMS should be able to get it 
> to you if you need it.
> Good luck,
>  
> 
>  
>  
> Richard
> "Reality is the leading cause of stress for those who are in touch with it." 
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane 
> Wagner
>  
> 
> 
> On Oct 27, 2019, at 8:28 PM, Beth G <[email protected]> wrote:
> 
> 
> Hello Richard and Wayne,
>  
> Richard, thank you for your wonderful instructions. Unfortunately, the grill 
> edge is listed, but there is not a more info button. Thus I cannot find a way 
> to forget the device. When I do tap on Braille Edge, I get the same message 
> of it not being supported. I guess I’ll make a phone call to Apple or him, or 
> both, tomorrow.
> Again thank you so much for your concise instructions
>  
> Thanks,
>  
> Beth
>  
> Sent from my iPhone
> 
> 
> On Oct 25, 2019, at 11:33 AM, Richard Turner <[email protected]> 
> wrote:
> 
>  What I would do is: 
> 1. Turn off the Braille Edge.
> 2. In your bluetooth settings if Braille Edge is shown, double tap on more 
> Info and forget the device.
> 3.
> Turn off bluetooth on your phone.
> 4. Restart your phone.
> 5.
> Turn on the Braille Edge and make sure the switch is on bluetooth, and turn 
> the phone on and turn bluetooth on in your phone settings.
>  
> 6. Go to VoiceOver settings, braille, and see if it sees your braille edge, 
> if so, double tap it.
> Hopefully, it will connect.
> I do not recall if it requires a pairing code, but if it does, you need to be 
> quick in entering it. I vaguely remember using 0000
> If this doesn't work, then time to call Apple and/or HIMS.
> I hope it works.
>  
> 
>  
>  
> Richard
> "Reality is the leading cause of stress for those who are in touch with it." 
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane 
> Wagner
>  
> 
> 
> On Oct 25, 2019, at 10:19 AM, Beth G <[email protected]> wrote:
> 
> Hello all,
> 
> Since around some version of iOS 12, with my iPhone 7, my braille edge 40 
> states it is no longer supported, or rather my phone states the braille edge 
> is no longer supported via Bluetooth. Does anyone know why this might be and 
> how I can change it? I’ve tried repairing it several times
> 
> 
> Thanks,
> 
> Beth
> 
> Sent from my iPhone
> 
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