Thanks.  Removing the old, and starting over did the trick.   

 

My original plan was to leave the old one, and add a new one in case my 
fingerprint had temporarily changed due to dry skin.  But that didn’t work.

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Sieghard Weitzel
Sent: Wednesday, November 13, 2019 9:11 PM
To: [email protected]
Subject: RE: Has anyone experienced this?

 

Did you make sure the Touch Id home button was also clean? Could be as simple 
as very dry hands or a small cut. If it doesn’t resolve itself just delete all 
fingerprints and redo them.

 

From: [email protected] <[email protected]> On Behalf Of Richard 
Turner
Sent: Wednesday, November 13, 2019 6:34 PM
To: [email protected]
Subject: Re: Has anyone experienced this?

 

Using an SE, no, never had that issue unless my finger was wet. 

 

 

 

Richard

"Reality is the leading cause of stress for those who are in touch with it." 

-- from The Search for Signs of Intelligent Life in the Universe, by Jane Wagner

 

 

On Nov 13, 2019, at 6:25 PM, Karen Poulakos <[email protected]> wrote:

I am using an iPhone SE, with the current operating system.

This morning my fingerprint ID stoped recognizing my fingerprint.  I checked
settings, and even added another fingerprint.  That didn't seem to help.  I
also made sure the screen was clean.
When I place my finger on the Home button, it says "try again" a couple of
times, then asks for my passcode.

Any guess as to what might be happening?  

Karen P

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