I know you said you cleaned the screan. But did you also clean the home button?

Dave.


-----Original Message----- From: Karen Poulakos
Sent: Thursday, November 14, 2019 2:25 AM
To: [email protected]
Subject: Has anyone experienced this?

I am using an iPhone SE, with the current operating system.

This morning my fingerprint ID stoped recognizing my fingerprint.  I checked
settings, and even added another fingerprint.  That didn't seem to help.  I
also made sure the screen was clean.
When I place my finger on the Home button, it says "try again" a couple of
times, then asks for my passcode.

Any guess as to what might be happening?

Karen P

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