Apple has several such standard responses and if they reply that they are aware 
of the issue and that it is being worked on that is better than if they reply 
that they cannot reproduce the issue.
I received the same reply when I send a message about the American female SIRI 
voice mispronouncing a number of words.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Carolyn
Sent: Thursday, November 21, 2019 3:17 PM
To: [email protected]
Subject: RE: Apple Accessibility reply to Voiceover no longer coming out of my 
Bose Mini Soundlink 2 bluetooth speaker since upgrading to iOS 13.2

What about calling them for help and get screen share? 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Davy Cuppens
Sent: Thursday, November 21, 2019 4:35 PM
To: [email protected]
Subject: Re: Apple Accessibility reply to Voiceover no longer coming out of my 
Bose Mini Soundlink 2 bluetooth speaker since upgrading to iOS 13.2

Wow that is a great standard chatbot message that just tells nothing at all but 
then again it is very good and clever you report this bug.
 
From: Alan Lemly <mailto:[email protected]>  
Sent: Thursday, November 21, 2019 10:34 PM
To: 'VIPhone Email List' <mailto:[email protected]>  
Subject: Apple Accessibility reply to Voiceover no longer coming out of my Bose 
Mini Soundlink 2 bluetooth speaker since upgrading to iOS 13.2
 

Hello List,

 

I wrote to Apple Accessibility about the issue of Voiceover coming out of the 
phone speakers instead of from a connected Bose Mini Soundlink Bluetooth 
speaker and received the following reply:

 

Hello Alan

 

Thank you for your email.  I apologize for the issues you are experiencing. We 
appreciate the feedback and wanted to let you know that Apple is currently 
investigating this issue. We cannot comment on when it may be resolved.

 

Have a great day,

Apple Accessibility

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