Yes, I had the same problem a few days ago. I just couldn’t figure it out.

From: Alan Lemly 
Sent: Sunday, January 19, 2020 2:51 PM
To: 'VIPhone Email List' 
Subject: Anyone else having volume issues with Amazon Music app?

Hi List,

 

I noticed a couple of Amazon Music app version updates back that the volume 
coming out of my iPhone 8 speakers was significantly reduced whenever launching 
Amazon Music. The volume is reduced almost to the point where my iPhone is 
unusable and is across the board until I force close Amazon Music using the App 
Switcher. Turning the volume up doesn't correct the problem. When I plug in my 
wired earpods, the volume coming through them is fine in Amazon Music but 
reverts to being too low when I unplug the earpods. Is anyone else experiencing 
this issue? I plan to write Amazon about this but wanted to first see if others 
are also experiencing this.

 

Thanks in advance.

 

Alan Lemly

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