Yes, I am having the same problem. It seems to be just coming through the ear 
piece, as if on a phone call.

Thanks for bringing it up. I always forget to mention it when I try to use 
amazon music.

Take care,
Lois

Sent from my iPhone

> On Jan 19, 2020, at 2:51 PM, Alan Lemly <[email protected]> wrote:
> 
> 
> Hi List,
>  
> I noticed a couple of Amazon Music app version updates back that the volume 
> coming out of my iPhone 8 speakers was significantly reduced whenever 
> launching Amazon Music. The volume is reduced almost to the point where my 
> iPhone is unusable and is across the board until I force close Amazon Music 
> using the App Switcher. Turning the volume up doesn't correct the problem. 
> When I plug in my wired earpods, the volume coming through them is fine in 
> Amazon Music but reverts to being too low when I unplug the earpods. Is 
> anyone else experiencing this issue? I plan to write Amazon about this but 
> wanted to first see if others are also experiencing this.
>  
> Thanks in advance.
>  
> Alan Lemly
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