As soon as you activate the new phone you will no longer be able to make calls 
from the old phone. You can activate over the phone by calling your provider. 

Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go 
on.—Annie Proulx

> On Apr 17, 2020, at 1:29 PM, Kathy Brandt <[email protected]> wrote:
> 
> Is it set up so that your old phone automatically is deactivated, or do you 
> have to go to the store and do it? The nearest AT&T stores are closed.  Would 
> it be that for a time both phones are active until the old one is 
> deactivated? Just not sure what to expect, as I always went to the Apple 
> store on launch day and they did whatever there.
> 
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