Everything works fine, except the bard website section, under the get books 
tab. It use to stay logged in, but now I have to log in every time I want to 
access this section. Luckily for me, I usually get logged in on the first 
attempt, for others, it takes two or three attempts, still others can't log in 
at all. 

Arnold Schmidt 

On May 20, 2020, at 9:07 PM, Marie <[email protected]> wrote:

I am stumped over this, because I have used both the Bard mobile app on my 
iPhone and the web site on my PC with absolutely no problems of any kind?
Is this only occurring in some places or...?
I just both today.
 
Marie
 
From: Arnold Schmidt
Sent: Wednesday, May 20, 2020 4:22 PM
To: [email protected]
Subject: Re: bard mobile
 
Remember that this all started when they attempted to do an upgrade that 
failed. Then when they attempted to reinstall the old one is when this stuff 
started. I can log in  to use the browse bard section the first try most of the 
time, but if I switch to another app, then go back to bard, I have to log in 
again. I hope they will fix it, I hope this having to log in again doesn't mean 
they had too many times of an unauthorized person hacking the site and 
downloading books. I assume you have written to 
[email protected] 
to urge them to figure it out. In  the meantime, there site on the web works 
well with Safari, it is very similar to the browse bard section of the app. Try
https://nlsbard.loc.gov/login/mainpage/NLS 
Arnold Schmidt
 
Sent from  Arnold's  iPhone Six

On May 20, 2020, at 6:40 PM, deidre muccio <[email protected]> wrote:

does anyone remember how a few weeks ago some of us were experiencing 
difficulty in logging onto Bard mobile? And there was a message on the site 
that said they were working on that? Well it hasn't been fixed. I succeed one 
out of every three times in logging in with the same exact info, The link to 
write them is not working. And the at symbol and the period. also now missing 
from the keyboard when  on  their website which didn't used to be the case. and 
not just that, you can't stay logged in if you close the app. I don't believe 
that was the case before either. I wonder if Bard is spiffying  up their 
website with added graphics or visuals like Learning Ally did after they took 
it over from recordings for the blind. They ruined a perfectly simple to 
navigate site with who knows what crap that doesn't suit someone visually 
impaired but probably works for others just fine.

does anyone know what the scoop on any of this is? I'll look for a phone number 
and call them in the morning.

Deidre, Who has definitely run out of patience

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