I’ve dealt with all kinds of customer representatives from AT&T, Apple, Apple 
disability, Microsoft accessibility, even one plus, my wife’s phone. They all 
have customer representatives who are excellence and those Who    border on the 
 intellectually challenged or those with a very heavy foreign accent. It was 
very difficult dealing with one plus being that my wife is completely on 
knowledgeable about android and I don’t know or have it figured out how to turn 
on talkback on her phone. It took more than a week back-and-forth with the 
company trying to get them to take the phone to repair it.I think that  Iam  
going to have to buy a cheap android phone just to learn how to use  talk back 
So that I can  help my wife. .

Sent from my iPhone

On Jun 15, 2020, at 9:44 PM, Robin <[email protected]> wrote:

CustomerService Representatives Vary with TheirKnowledge  of The Devices: 
Google'sAndroid or Apple's iOS.

I have Taught the Representatives at MyLocal VZW RetailStore(s)  Here in 
NorthernCalifornia about Their Devices, so in The Event that Another Customer 
of Theris needs Assistance, They can TroubleShoot  & TinkerWith those 
MobileDevices

I've Also taught SalesRepresentatives  &  Apple's GeniusBar as well as their 
AppleAccessibility a  Thing or 2  about Their Devices  too

Note:
I'm not TechSavy, but I  Do Know some Things

Blessin's
At 01:40 PM 6/15/2020, you wrote:
> Yeah, I did find that to be an issue when dealing consumer cellular.  Then 
> again, I have found the folks at the Verizon stores not to be very 
> knowledgeable.  They may know their specific product that they are selling, 
> but no ability to troubleshoot.  I ended up getting the most help from apple 
> accessibility and the genius bar.
> 
> I hear that t mobile is offering some good plans now that they and sprint are 
> merging.  Best of luck.
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Tony
> Sent: Monday, June 15, 2020 3:27 PM
> To: [email protected]
> Subject: RE: Choosing a phone company
> 
> Never used them but know people that have.  The biggest problem is dealing 
> with customer service if you ever need to.
> 
> Tony
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Rebecca Degeorge
> Sent: Monday, June 15, 2020 2:09 PM
> To: [email protected]
> Subject: Re: Choosing a phone company
> 
> are use a company called straight talk. You can sign up at Walmart, if 
> there’s one near you. A basic plan is $35 a month, and the coverage is 
> excellent. Good luck. Also, their website is very accessible. Straight 
> talk.com, and their tech help is also very good.
> 
> Sent from my iPhone
> 
> On Jun 15, 2020, at 12:06 PM, juan mojena <[email protected]> wrote:
> 
> I’m trying to choose a cheaper phone company than AT&T. I’m trying to 
> see if the company consumer cellular is any good. The rates are cheaper than 
> AT&T and they use AT&T towers. Has anyone ever used this company and what do 
> they think about the service?
> Thank you very much in advance.
> Juan
> 
> 
> Sent from my iPhone
> 
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