Try and I know this sounds stupid,
 Shut down and restart your phone 

 See how that goes.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Kellie
Sent: Saturday, 20 June 2020 2:59 PM
To: [email protected]
Subject: iPhone continuously crashing after update. Please help!

hey everyone, I was hoping someone here could offer suggestions on what I can 
do before I throw my phone across the room. When I was told that I received a 
software update I chose yesterday that I would have it installed between the 
hours of 1 AM and 5 AM. Usually, every time it wants to install it I’m in the 
middle of doing something so I have to keep putting it off.
Well I assume it installed overnight however, ever since I got up this morning, 
it crashes constantly! And I don’t mean when I have a specific app or anything. 
Sometimes, my phone is locked and it crashes and I know it does because it’s a 
screen curtain on and I have to type in my password to unlock. I’m not 
exaggerating when I say it’s been doing it 40 or 50 times today alone. We’ll 
see how long I can even dictate this message before it crashes on me. End it 
already crashed once during this message. I’m at a loss as to what to do. I 
looked online and saw a suggestion where are you can do I guess it’s called 
like a soft reset. They said if you have the iPhone 8+, which I do, you tap the 
app volume button then the down volume button then you hold in the power button 
until you see the apple symbol. Well, can’t see the apple symbol but I know 
that I did restart it but it did not fix it. Does anyone know how I can undo 
the update that I installed last night? I’m thinking maybe it was corrupted 
somehow. If not that does anyone have any suggestions of what else I can try? I 
will do a complete reset if I have to but I’m definitely trying to avoid that 
if I can. it is totally possible that it is not related to the update only 
because my phone has dropped a few times and he’s a little quirky in other 
instances but I suspect it has something to do with the update since it worked 
fine until this morning.
Anyone have any suggestions on what I could do I greatly appreciate it and you 
would save my sanity.


Kellie and loki  
Sent from my iPhone

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