Be careful you don't choose erase all content and settings, since then
you would need a backup to restore your settings and content from to
move forward. Also, on the iPhone 8/Plus and newer, when doing the
reset you talked about, you hold the power or lock button in for 10
seconds. Since when you do that type of reset, you lose VoiceOver
speech until the phone returns to the lock screen and reboots itself.
If none of this works, I would definitely recommend calling Apple
Accessibility on an available free line. If you are living with
someone, perhaps you can use their phone to call.

Wayne

On 6/24/20, Ed Worrell <[email protected]> wrote:
> Hello,
>
> The other thing you can try is doing a system reset. This will reset all
> settings but you will not lose your data. You might have to reset all of
> your VoiceOver settings, wifi and posibly Touch ID or FaceID depending on
> what iPhone you’re using.
>
> Navigate to settings, down to General, open reset near the bottom of the
> screen and then double tap on reset all settings. It will ask you to type in
> your passcode and it will ask you if you are sure. Simply follow the
> prompts.
>
> I hope this helps,
>
> Ed
>
>
>> On Jun 19, 2020, at 9:09 PM, Richard Turner <[email protected]>
>> wrote:
>>
>> Have you closed all the apps out of the app switcher?
>> Do you have another phone on which to call Apple Accessibility?
>>
>>
>>
>>
>> Richard
>> "He that cannot forgive others breaks the bridge over which he must pass
>> himself,” and we forget that only grace can break the cycle of ancient
>> hatreds among peoples. (It is notable that while I have regretted not
>> granting grace to others, I’ve never once regretted extending it.)" -
>> Edward Herbert
>>
>>> On Jun 19, 2020, at 7:58 PM, Kellie <[email protected]> wrote:
>>>
>>> hey everyone, I was hoping someone here could offer suggestions on what
>>> I can do before I throw my phone across the room. When I was told that I
>>> received a software update I chose yesterday that I would have it
>>> installed between the hours of 1 AM and 5 AM. Usually, every time it
>>> wants to install it I’m in the middle of doing something so I have to
>>> keep putting it off.
>>> Well I assume it installed overnight however, ever since I got up this
>>> morning, it crashes constantly! And I don’t mean when I have a specific
>>> app or anything. Sometimes, my phone is locked and it crashes and I know
>>> it does because it’s a screen curtain on and I have to type in my
>>> password to unlock. I’m not exaggerating when I say it’s been doing it 40
>>> or 50 times today alone. We’ll see how long I can even dictate this
>>> message before it crashes on me. End it already crashed once during this
>>> message. I’m at a loss as to what to do. I looked online and saw a
>>> suggestion where are you can do I guess it’s called like a soft reset.
>>> They said if you have the iPhone 8+, which I do, you tap the app volume
>>> button then the down volume button then you hold in the power button
>>> until you see the apple symbol. Well, can’t see the apple symbol but I
>>> know that I did restart it but it did not fix it. Does anyone know how I
>>> can undo the update that I installed last night? I’m thinking maybe it
>>> was corrupted somehow. If not that does anyone have any suggestions of
>>> what else I can try? I will do a complete reset if I have to but I’m
>>> definitely trying to avoid that if I can. it is totally possible that it
>>> is not related to the update only because my phone has dropped a few
>>> times and he’s a little quirky in other instances but I suspect it has
>>> something to do with the update since it worked fine until this morning.
>>> Anyone have any suggestions on what I could do I greatly appreciate it
>>> and you would save my sanity.
>>>
>>>
>>> Kellie and loki
>>> Sent from my iPhone
>>>
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