Hi, Marie.
Instacart's ordering process is very picky about how you fill in fields.
I have only one default address, but I still have to choose the address
before picking a delivery time. I then have to choose a delivery option
and check the box saying I don't hold Instacart responsible if my food
disappears off of my doorstep once it's been delivered. If I don't
check this button, there's a continue button I need to double tap and
I'm taken back to the check out form.
All of this is just to say that if all of those fields aren't filled in,
the Place Order button will remain dimmed regardless of the payment
method. I learned this the hard way the first time they added that
Delivery option field. I figured if it didn't apply, I could skip it,
but that's not how it works.
Also, the field to place a delivery sometime acts like a picker where
you need to swipe up to choose a time and sometimes a time and date
presents as a button and you need to double tap it to open any delivery
options.
Hope this helps some. I've been using Instacart for nearly three years
and they're always tweaking the app, and usually something gets broken
or changed.
Lisa Belville
[email protected]
On 6/20/2020 11:27 AM, Marie Lyons wrote:
I have been unable to place my order for at least a month. I had Apple
pay set up on my iPhone 11. I had been running iOS 3.4 something. Would
choose my delivery time and then double tap the place order button. It
would give me a message to please choose my delivery time. I called
Apple support and they confirmed I had selected my delivery time. They
tried to assist me by turning off v/o and then placing the order but we
were unsuccessful. They were able to find me a phone number for
Instacart support. I had to change my payment method so they could place
the order. Subsequently, I tried to place orders and the button to place
the order was dim. I had updated to 3.5.1 in the meantime but I am still
unable to place my orders. Is anyone having similar issues using v/o
with Instacart? Does anyone have any suggestions?
--
Lisa Belville
[email protected]
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