Marie, Their support department suggestions are just bizarre. I use
Instacart all of the time with several apps open and this doesn't do
anything to the usability of the app.
Just out of curiosity, have you tried using the Instacart web site to
place the order?
Lisa Belville
[email protected]
On 6/21/2020 9:33 PM, Marie Lyons wrote:
The strange thing is that I had been placing orders and then for about a month
now I can’t get them to go through. I wind up placing them over the phone and
they take longer as I have to get to a 3rd person to do so.T hey advised me to
log out and log back in and be quite sure I’m not in airplane mode. They also
said I shouldd close all other apps. I’m not sure why this would make a
difference as the apps are in sleep mode. Anyway I’lll try Lisa’s suggestions
next time I place an order.
On Jun 20, 2020, at 12:41 PM, [email protected] wrote:
That's so weird! I have been able to place orders without any problems. Have
you gone through everything to make sure all of your information is correct?
I'm sure you have but that's all I can think of. Wish I could be of more help!
Tammy
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Marie
Lyons
Sent: Saturday, June 20, 2020 11:28 AM
To: [email protected]
Subject: Instacart
I have been unable to place my order for at least a month. I had Apple pay set
up on my iPhone 11. I had been running iOS 3.4 something. Would choose my
delivery time and then double tap the place order button. It would give me a
message to please choose my delivery time. I called Apple support and they
confirmed I had selected my delivery time. They tried to assist me by turning
off v/o and then placing the order but we were unsuccessful. They were able to
find me a phone number for Instacart support. I had to change my payment method
so they could place the order. Subsequently, I tried to place orders and the
button to place the order was dim. I had updated to 3.5.1 in the meantime but I
am still unable to place my orders. Is anyone having similar issues using v/o
with Instacart? Does anyone have any suggestions?
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