Hi Alan, My phone provider is T-Mobile, and yes, I am seriously thinking about calling them to see if they can help. As far as Apple Accessibility, I did call them earlier today, and they are the ones who told me to do a force reset, and if that doesn’t help, then there must be something wrong with the phone or the phone app software. I will call T-Mobile tomorrow to see if they can do anything with this phone.
Janet From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Alan Lemly Sent: Thursday, August 06, 2020 8:09 PM To: viphone@googlegroups.com Subject: RE: Ending A Voice Mail message Question Please. Janet, I agree that you should not be experiencing the inability to stop a voice mail from playing. Who is your service provider? I use Verizon and have gotten the impression in the past that our experiences with Visual Voicemail or whatever Apple is now calling it can depend on our particular wireless provider. You might consider contacting Apple Accessibility with this issue. Alan Lemly From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of janet gross Sent: Thursday, August 06, 2020 7:52 PM To: viphone@googlegroups.com Subject: RE: Ending A Voice Mail message Question Please. Hi Alan, Thank you for this, I just tried that, but it didn’t work. There is no pause button that shows up on the screen, so I pressed the play button to see if the play button would change in to a pause button, but again still it didn’t work. I can’t seem to stop the message from playing. Although, I am having some serious issues with my phone app since I updated to iOS 13. I also talked to Apple earlier today, but all they say is to do a force reset, but I just can’t imagine having to do a force reset every time I listen to a voice mail message. This sounds crazy! Thank you again. Janet From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com]<mailto:[mailto:viphone@googlegroups.com]> On Behalf Of Alan Lemly Sent: Thursday, August 06, 2020 7:22 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Ending A Voice Mail message Question Please. Janet, Ignore my last reply since I confused voice mail with VoiceOver. When I'm listening to voice mail on my SE 2020, the play button becomes a pause button when the voice mail is playing and double tapping that pause button stops the playback. Alan Lemly Sent from my iPhone with Outlook<https://aka.ms/qtex0l> for iOS ________________________________ From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> on behalf of janet gross <janet.harv...@outlook.com<mailto:janet.harv...@outlook.com>> Sent: Thursday, August 6, 2020 6:13:52 PM To: 'viphone@googlegroups.com' <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> Subject: Ending A Voice Mail message Question Please. Hi Everyone, This might sound like a stupid question, but can someone tell me how to just stop listening to a voice mail message on my phone? I used to just single or double finger tap to stop listening to a message, but since I updated to iOS 13, this option no longer works for me. Is there some new way of doing this? Thank you all for any help. Janet Peace Be With You. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. 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