I’m having the same experience with Voice Mail.  My provider is Boost Mobile.

 

From: [email protected] <[email protected]> On Behalf Of Alan 
Lemly
Sent: Thursday, August 6, 2020 6:09 PM
To: [email protected]
Subject: RE: Ending A Voice Mail message Question Please.

 

Janet,

 

I agree that you should not be experiencing the inability to stop a voice mail 
from playing. Who is your service provider? I use Verizon and have gotten the 
impression in the past that our experiences with Visual Voicemail or whatever 
Apple is now calling it can depend on our particular wireless provider. You 
might consider contacting Apple Accessibility with this issue.

 

Alan Lemly

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of janet gross
Sent: Thursday, August 06, 2020 7:52 PM
To: [email protected] <mailto:[email protected]> 
Subject: RE: Ending A Voice Mail message Question Please.

 

Hi Alan, 

Thank you for this, I just tried that, but it didn’t work.  There is no pause 
button that shows up on the screen, so I pressed the play button to see if the 
play button would change in to a pause button, but again still it didn’t work.  
I can’t seem to stop the message from playing.  Although, I am having some 
serious issues with my phone app since I updated to iOS 13.  I also talked to 
Apple earlier today, but all they say is to do a force reset, but I just can’t 
imagine  having to do a force reset every time I listen to a voice mail 
message.  This sounds crazy!  

Thank you again.  

 

Janet 

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] <mailto:[mailto:[email protected]]>  
On Behalf Of Alan Lemly
Sent: Thursday, August 06, 2020 7:22 PM
To: [email protected] <mailto:[email protected]> 
Subject: Re: Ending A Voice Mail message Question Please.

 

Janet,

 

Ignore my last reply since I confused voice mail with VoiceOver. When I'm 
listening to voice mail on my SE 2020, the play button becomes a pause button 
when the voice mail is playing and double tapping that pause button stops the 
playback.

 

Alan Lemly  

 

Sent from my iPhone with Outlook <https://aka.ms/qtex0l>  for iOS

  _____  

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > on behalf of 
janet gross <[email protected] <mailto:[email protected]> >
Sent: Thursday, August 6, 2020 6:13:52 PM
To: '[email protected]' <[email protected] 
<mailto:[email protected]> >
Subject: Ending A Voice Mail message Question Please. 

 

Hi Everyone, 
This might sound like a stupid question, but can someone tell me how to just 
stop listening to a voice mail message on my phone? I used to just single or 
double finger tap to stop listening to a message, but since I updated to iOS 
13, this option no longer works for me.  Is there some new way of doing this? 

Thank you all for any help.  
Janet 

Peace Be With You. 

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