Hi,
I have a question for those of you who are currently using the orbit writer. 
When you update it for new software, do you have to use a computer, or can you 
use your iPhone?
Thanks very much for any information.

Peggy Sent from my i phone☺️

> On Aug 10, 2020, at 6:43 PM, Richard Turner <richardturne...@outlook.com> 
> wrote:
> 
> 
> You also could ask tech support if they plan to extend the 30 day period if 
> the issues are not fixed in time.
> 
> 
> 
> 
> Richard
> "He that cannot forgive others breaks the bridge over which he must pass 
> himself,” and we forget that only grace can break the cycle of ancient 
> hatreds among peoples. (It is notable that while I have regretted not 
> granting grace to others, I’ve never once regretted extending it.)" - Edward 
> Herbert
> 
>>> On Aug 10, 2020, at 3:13 PM, Cristóbal Muñoz <cristobalm...@gmail.com> 
>>> wrote:
>>> 
>> I mean... are they offering free return shipping?
>> If so, maybe just best to return it if you don’t' get some sort of 
>> resolution by then and perhaps order another unit.
>> 
>> Cristóbal
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Traci 
>> Duncan
>> Sent: Monday, August 10, 2020 2:09 PM
>> To: macvisionar...@googlegroups.com; viphone@googlegroups.com
>> Subject: Update to Orbit Writer
>> 
>> So a few things here. I’m following the thread on AppleVis and saw that 
>> Orbit Research posted.
>> 
>> I have sent an email to tech support like they requested and laid out my 
>> issues and concerns.
>> 
>> Orbit contacted me and asked questions about my steps for pairing the Orbit 
>> Writer to my devices. It seems as if I am following the instructions 
>> correctly. Orbit tech support said an update is coming soon. 
>> 
>> The thing is my 30 day window for return is drawing close. If the update 
>> isn’t here by say next Tuesday, I’ll have a decision to make.
>> 
>> My other concern is updates can only be done via Windows. I have been 
>> reacquainting myself with the Windows environment, but I am not as 
>> proficient as I use to be. 
>> 
>> What are other users thoughts? How about those of you that are more familiar 
>> with Orbit Research?
>> 
>> Thank you,
>> Traci
>> 
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