I hear it say the percentage but then after that it doesn't do anything. What 
should I do then?

Sent from my iPhone

> On Sep 17, 2020, at 4:16 PM, Wayne Merritt <[email protected]> wrote:
> 
> Shirley,
> "Prepared, dimmed," simply means the device is preparing to update. I
> can't speak for what is actually happening, but I take this to mean
> the downloaded software update files are being unpacked and sorted so
> the install process can continue. The dimmed just means it is a button
> that is not available or that you cannot activate. If it says
> preparing dimmed, then take some time to do something else while the
> update/unpacking/install process happens for you.
> 
> Be well,
> Wayne Merritt
> 
>> On 9/17/20, Shirley Baker <[email protected]> wrote:
>> When updating my apple watch, I get preparing dimmed. What does that mean
>> and how do I get past that to update my watch? I have already updated my
>> iPhone 6S plus to 14.0 with no problems except for trying to update my
>> watch. My keyboard is doing a lot better too.
>> 
>> Sent from my iPhone
>> 
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