Hello,
Try changing the setting in sound settings for adjusting the volume for the 
ringtone when the volume key is pushed. You want to turn it off. Then, set the 
ringtone volume to what you want to.
I hope this helps,
Jeffrey

Sent from my iPhone

> On Oct 8, 2020, at 10:54 AM, Grace <[email protected]> wrote:
> 
> I have, I can't hear any notifications unless the phone is llocked as well. 
> 
>> On 8 Oct 2020, at 10:48 pm, Tom Lange <[email protected]> wrote:
>> 
>> Hi
>> I have a really annoying issue with my iPhone 8 running IOS 14.0.1. The 
>> master volume keeps getting reset to 0. VO volume stays where I set it, but 
>> I can’t hear the ringer or alarms when this happens. Change with buttons is 
>> turned off. Has anybody out there had this issue with IOS 14? Any ideas?
>> Thanks.
>> Tom
>> 
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