Hi, open Mail. Choose the Back button until you are at the main list of mailboxes. Choose Edit at the top corner. Now, at the bottom of the screen, choose new folder. In the edit field, give it a name. Swipe to an unlabeled button and tap that to choose the location of this folder. That should do it. All you have to do now is choose Done to go back to the so-called normal mode.

I hope this helps.


Raul A. Gallegos
Assistive Technology Trainer and Consultant: RGA Tech Solutions
Home: (832) 554-7285  |  [email protected]
Work: (832) 639-4477  |  [email protected]

"Any teacher that can be replaced with a computer, deserves to be." -- David Thornburg

On 10/21/2020 3:48 PM, Jim Portillo wrote:
Hello,

I was asked the following question and cannot seem to find it; although I remember doing this years ago!

How does one create folders within one’s email account on the iPhone? This person would like to move certain messages he gets into the created folder.

He’s using the native mail app on his phone with an iCloud account.

I have been hunting and hunting and can’t seem to find the answer.

Anyone know?

Jim

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