I remember when I set mine up on my 11 in early January that I put in my 
six-digit AT&T passcode, I think. 

Do you have a code with your carrier? Was that the four-digit one? AT&T told me 
mine had to be six. Otherwise, you could call Apple Accessibility. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Jim Portillo
Sent: Wednesday, October 21, 2020 4:29 PM
To: [email protected]
Subject: Voicemail issue

I have absolutely no idea what happened, but when I updated my phone plan or 
maybe when I updated my IOS version, my voicemail and mailbox got messed up, 
and now I need to set it up again.

The problem is this.  I go to the setup button and it asks for a password. In  
the past, I’ve had a four digit password I’ve used, and when I’ve tried 
entering it and hit the “done” button, it tells me that the particular button 
is dimmed. I don’t know how to proceed because it doesn’t let me. Do I need a 
larger numbered password or something different?

Can I set it up differently or from some place else?

I’m going to have the same issue when I get my 12 in a few days, but people 
aren’t able to leave me voice mails right now.

 

Jim

 

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