Hello Jenny, Tallahassee is the Capital of Florida. I am certain that they offer excellent service in that city.
I live in a tiny suburb of nowhere and they offer delivery service from stores as far away as 15 miles; this is to say, stores located in the much, much larger city. One more thing that impresses me is that both the InstaCart Apple apps and website, itself, offer accessibility features for low vision customers, as well as for those who are totally blind. Very, very nice. Mark From: [email protected] [mailto:[email protected]] On Behalf Of Jenny Bomareto Sent: Saturday, January 23, 2021 5:03 PM To: [email protected] Subject: Re: A Very Good Experience with Using InstaCart for iOS Anybody know if they have the service in Tallahassee? Thanks for your prompt attention! Sent from my iPhone On Jan 23, 2021, at 7:50 PM, Robert stigile <[email protected]> wrote: Hello all, I have been using Instacart for about three years now. It is a great tool to have and I have only had a couple of instances where I have not received everything that I ordered or the item was wrong. I have found that the customer service of the app is wonderful. If you’re missing items or something is wrong, they will refund you it just takes a little time. The app is great. Robert Stigile, Second Vice-President National Federation of the Blind of California President San Fernando Valley Chapter 818-381-9568 On Jan 23, 2021, at 4:39 PM, Tom Lange <[email protected]> wrote: I’ve used Instacart for two or three years now and love it. In spite of its quirks, the IOS app is very easy to use, and one thing that I really like is that the app remembers items that I’ve purchased in the past. So when I’m ready to stock up, I go into the My Items list, flick through the items, find an item that I want and with a single-finger flick up, it’s added to the cart. If I don’t watch out I’ll end up with several hundred dollars worth of stuff in the cart. In the Explore tab, I can do the equivalent of shopping by aisle, or I can use the search field at the top of the screen. There is a quirk which makes it seem like text isn’t being entered, but it really is, and to invoke the search, I’ll double-tap the Search button at the lower right corner of the screen. The Results list behaves much like the My Items list. In the cart, I can review everything in there and remove items with a single-finger flick down or increase quantities by flicking up. Checkout is relatively easy, with picker items that help with delivery scheduling. If there’s alcohol in my order, I have to put in my birth date and agree that I won’t be drunk at delivery time, which is okay. When checkout is complete, I get a list of everything in the order and again, I can add new items that I may have forgotten, remove items or change quantities. It’s important to allow Instacart to send me notifications so I know who who’s shopping and am informed of any possible substitutions that I need to approve. When the delivery person arrives I get a text and a phone call so that I can direct him/her to where he or she can park and load up my cart. The delivery person has almost always gone to my apartment with me and placed bags on my kitchen counter or dining room table. It’s very rare that I’ve had missing or incorrect items. All in all my experiences have been very positive and I recommend the service and the app highly. Tom On Jan 23, 2021, at 3:52 PM, M. Taylor <[email protected]> wrote: Hello Everyone, Earlier this week, I signed up for the InstaCart delivery service, via the iOS app. I must say, I was extremely impressed with the results. While it took me quite some time to learn how to navigate the app, once I completed my order, the food items I purchased were delivered within 90 minutes. Not bad, not bad, at all. Mark -- The following information is important for all members of the V iPhone list. 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