Thanks Brad. I don't buy movies generally from iTunes so it is good to know this is easily resolved.
Richard Ralph's Observation: It is a mistake to allow any mechanical object<>to realize that you are in a hurry. My web site, www.turner42.com<http://www.turner42.com> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Brad Snyder Sent: Friday, January 29, 2021 9:30 AM To: viphone@googlegroups.com Subject: Re: Question about an iTunes purchase No need to contact Apple. This issue is easily resolved as follows: 1. Open the TV app on your iPhone, and delete the content you wish to re-download, then close the TV app. 2. Go to, Settings > TV > Video Definition. (This is found under the Purchases & Rentals heading). 3. Select Standard Definition as your desired download format. Note: If you select Standard Definition, only videos in Standard Definition will be shown as an option when you purchase or rent videos. If the title is not available in SD, you may not find it when doing a search. 4. Open the TV app, and go to your library where you should be able to re-download the content in SD, if available in this format. - Brad - On Jan 29, 2021, at 09:45, Richard Turner <richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote: I think this is one you need to call Apple about. You could try Apple Accessibility, but they may end up referring you to iTunes support, which as far as I know, do not do phone support. But if you are really nice and explain what a pain it is to deal with chats they may help you with it, at least to get the answer if you can downgrade to the other format. Richard Ralph's Observation: It is a mistake to allow any mechanical object<>to realize that you are in a hurry. My web site, www.turner42.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com%2F&data=04%7C01%7C%7C24e76c12db01446d52a508d8c47b80c8%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637475382007505426%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GGZo6NoQmmvqiUbUz0QdSw164sIF0juK6MOVXdJ%2FYMg%3D&reserved=0> -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Duane Steele Sent: Friday, January 29, 2021 7:19 AM To: IPhone List <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> Subject: Question about an iTunes purchase Hello Listers, I recently purchased a series on iTunes and got it in HD instead of the SD version. I'm listening/viewing the show on my iPhone. Is there any way to change this since my internet's slow and shows in HD take longer to stream or download? 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