Sonos radio is a newish service they have. From: [email protected] <[email protected]> On Behalf Of Robin Frost Sent: Thursday, 4 February 2021 12:46 am To: [email protected] Subject: Two questions relating to sonos Products
Hi, I hope this finds all happy and well. My first question has to do with listening to radio stations via Sonos. I’m curious why it is that when searching for a station many often have entries appearing under “SonosRadio” as well as “TuneIn.” There doesn’t seem to be any advantage of picking one over the other though for a while it seemed that picking the Sonos Radio entry got you fewer ads before a Tune In stream started though this is now not the case. On a related note I do subscribe to Tune In Premium which seems to suppress ads when listening via their app on my iDevice but there doesn’t seem to be a way to sign into one’s Tune In premium account via Sonos. Strangely when summoning Tune In stations via an Apple HomePod Mini I haven’t had any ads before a stream starts yet and I haven’t a clue why. Secondly I know that some on this list participate in sonos beta testing and some have been long time users and are much more knowledgeable than I myself am thus I pose this question. In the good old days Sonos used to have a support feed on Twitter through which you could find instant help almost any time of the day. Through that you could run a diagnostic check provide the number generated and some kind soul would quickly comb through the resulting log file and help you get to the root of the issue. Now that this is no longer available you’re left to call their support line or use the forums. All that having been said I’m wondering if there is a means by which users could run a diagnostic and access the resulting information for instance if having drop-outs to discern which speaker is the one having connectivity issues? If such means currently do not exist perhaps those who participate in betas or have more contacts at Sonos could join in requesting such if they too feel it’d be a valuable resource for users to be able to access even if only an abbreviated log file just highlighting the component having issues.. I did email the CEO’s email address for whatever that is or isn’t worth with my thoughts. Take good care. Robin -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]<mailto:[email protected]>. Your list owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/BL0PR12MB2371ADEA16BE33DC16C794C3CBB49%40BL0PR12MB2371.namprd12.prod.outlook.com<https://groups.google.com/d/msgid/viphone/BL0PR12MB2371ADEA16BE33DC16C794C3CBB49%40BL0PR12MB2371.namprd12.prod.outlook.com?utm_medium=email&utm_source=footer>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/SYAPR01MB23198B46C9E61BFE622DEEED8AB49%40SYAPR01MB2319.ausprd01.prod.outlook.com.
