Mike B recently tried to get a replacement and Logitech told him it was not possible. Marie
From: Larry Lumpkin Sent: Monday, April 26, 2021 9:53 AM To: viphone@googlegroups.com Subject: RE: Help needed with Logitech H800 headset and where to find USB dongle Logitech will sell you a replacement dongle but pairing it using their app to do so is very difficult to do and requires sighted assistance. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Larry Lumpkin Sent: Monday, April 26, 2021 11:46 AM To: viphone@googlegroups.com Subject: RE: Help needed with Logitech H800 headset and where to find USB dongle Once found, the dongle stores beautifully in the left ear piece. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Larry Lumpkin Sent: Monday, April 26, 2021 11:45 AM To: viphone@googlegroups.com Subject: RE: Help needed with Logitech H800 headset and where to find USB dongle If you are unboxing the unit, the dongle is wedged somewhere in the plastic, or at least ours was when we bought it. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Lisa Belville Sent: Monday, April 26, 2021 10:46 AM To: viphone@googlegroups.com; Alan Lemly <wale...@gmail.com> Subject: Re: Help needed with Logitech H800 headset and where to find USB dongle Alan, it's very small, about the size of a smaller handed person's thumb nail. It's got a USB port on the end and a smooth end opposite the USB port. It's been a few years since I've unboxed mine, but it was tucked into the bottom layer of packaging, in a tiny plastic babby. I had to physically remove each piece of card board just so I wouldn't miss it. I only thought to do this because Logitech also packages their USB keyboard dongles in this manner. If that doesn't work, it's possible they put it in the left earpiece. There's a little compartment that swings out that stores the dongle when not in use. The boom mic is on the right earpiece just to make finding it easier. Hope this helps some. Lisa Lisa Belvillemissktlab1217@frontier.comOn 4/26/2021 10:38 AM, Alan Lemly wrote: Hi List, I got the Logitech H800 headset that I’ve heard about many times on this list as a gift for a friend. My friend was unable to find the USB dongle in order to use the headset with her computer and I’m hoping someone who has got one of these recently can provide some info about the dongle’s physical characteristics and where it might be found. Through the years, I’ve gotten a variety of products with USB dongles and know they are sometimes housed within the device itself as opposed to being packed separately in the shipping container. Any help you can provide with this issue will be greatly appreciated. I downloaded the user manual from Amazon but didn’t find it very helpful as it contained multiple languages and was hard to read. Any other info you can provide about this headset will also be appreciated. Alan Lemly -- The following information is important for all members of the V iPhone list. 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