We cancelled our Uber Eats Pass. Each time we go to order food, there are no drivers or the restaurants are axperiencing busier times and the delivery fee is tripled and doubled what it would be, even with a pass. I do hope Door Dash gets their act together, they are more dependable as far as getting your food, but the app is definitly a pain now, even for sighted people.

-----Original Message----- From: Carrie Snodgrass
Sent: Friday, May 07, 2021 7:33 PM
To: [email protected]
Subject: Re: the faltering accessibility of DoorDash

I am strongly considering it. However, the minimum on dash pass is $12, whereas the minimum on Eats Pass is $15. Since I am working from home and my husband is not, a lot of times, I am ordering just for myself and that three dollars can make a significant difference, believe it or not. I am going to hang out as long as I can. Most definitely, the app is becoming more and more inaccessible.

Carrie

Sent from my iPhone

On May 7, 2021, at 6:50 PM, Jenifer Barr <[email protected]> wrote:

I was so irritated with the app today that I canceled my dash pass! lol. My reason? I let them know that their app sucked... well maybe not in those exact words! lol.

Sent from my iPhone

On May 7, 2021, at 4:42 PM, Wayne Merritt <[email protected]> wrote:

Here's another option: If you are an Aira subscriber, you can use
their promo for May where they can help you browse, order, or track
your order on a food delivery site like DoorDash. You can use up to 20
minutes on 1 call every 48 hours. Not a lot of time, but if you put
your food in the cart, you could have Aira complete the order for you.
I setup notifications on my DoorDash app, so I get notified at each
stage of the order process. I'm not sure if non-subscribers can use
this promo or if it just for Aira users.

Be well,
Wayne Merritt

On 5/7/21, Dennis Long <[email protected]> wrote:
Will they place the order if you are having trouble with the app?



From: catwacky via VIPhone <[email protected]>
Sent: Friday, May 7, 2021 6:30 AM
To: [email protected]
Subject: RE: the faltering accessibility of DoorDash



Yes, the number on the site is:



<tel:+18553008985> 1-855-300-8985



And that is the number I called. The call-takers are very nice and do try to
help.



Karen







From: [email protected] <mailto:[email protected]>
<[email protected] <mailto:[email protected]> > On Behalf Of
Dennis Long
Sent: Thursday, May 6, 2021 10:02 PM
To: [email protected] <mailto:[email protected]>
Subject: RE: the faltering accessibility of DoorDash



This is what I found when I googled. If the person has a different number
please share.  The number is below.

<tel:+18553008985> 1-855-300-8985.



From: [email protected] <mailto:[email protected]>
<[email protected] <mailto:[email protected]> > On Behalf Of
Paul JOrdan
Sent: Thursday, May 6, 2021 9:57 PM
To: [email protected] <mailto:[email protected]>
Subject: RE: the faltering accessibility of DoorDash



Would you be able to share the accessibility help number, please? Thanks.

God bless!

Paula and the pups



From: catwacky via VIPhone <[email protected]
<mailto:[email protected]> >
Sent: Thursday, May 6, 2021 8:28 PM
To: [email protected] <mailto:[email protected]>
Subject: RE: the faltering accessibility of DoorDash



I have used it with no real difficulty in the past, but tried it again last weekend, and could not get it to work properly. I called the disability help number and accomplished what I wanted, however. If the site won’t work as it ought, I’m glad there is a number to call for help, even though there is a
wait time there.



Karen







From: [email protected] <mailto:[email protected]>
<[email protected] <mailto:[email protected]> > On Behalf Of
Paul JOrdan
Sent: Thursday, May 6, 2021 11:35 AM
To: [email protected] <mailto:[email protected]>
Subject: RE: the faltering accessibility of DoorDash



That is also my experience. Very disappointing.

God bless!

Paula and the pups



From: [email protected] <mailto:[email protected]>
<[email protected] <mailto:[email protected]> > On Behalf Of
Larry Lumpkin
Sent: Thursday, May 6, 2021 11:57 AM
To: [email protected] <mailto:[email protected]>
Subject: the faltering accessibility of DoorDash



I used DoorDash some months ago and found it very accessible. Now it is
almost unusable. Has this been the experience of anyone else?



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