Sorry, I tried that before I wrote my message, and no go.


On 8/18/2021 11:01 AM, Paula Jordan wrote:
Hi Steve. This sounds basic and you probably did it already, but sometimes my 
hearing aids don’t pair. I shut the phone down and bring it back up and they 
pair again. Hope it's as simple as that.
God bless!
Paula and the pups

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Steve 
Matzura
Sent: Tuesday, August 17, 2021 7:25 PM
To: viphone@googlegroups.com
Subject: Hearing Aid Not Pairing on 12 Pro Max

For the first time in eighteen months, I got to go out to a public gathering. 
Of course, I put a fresh set of batteries in my hearing aids and inserted them 
into my ears, but when I tried using the phone with them, not only were they 
not paired with the phone, but I could not do the pairing. I opened Bluetooth 
Settings and found somebody's LG something in the area with which I 
accidentally paired, but my hearing aids weren't even on the list. My aids are 
not the type that can receive firmware updates, so I know that's not the 
problem. However, I do have an Apple Watch, and it was correctly paired with 
the phone. Is it possible that it's not permissible to have a watch and aids 
paired at the same time? Or did I possibly forget to set something up on the 
phone correctly when I did the initial install and setup, moving from the 10S 
(or XS) Max to the 12 Pro Max two months ago?


Thanks in advance for any suggestions, gratefully received.

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