Janet, do you have a wired headset like the Apple Earpods which comes with the phone? I f so plug them in and see if you can hear Voiceover, if you can then the volume on the phone has been turned down all the way. If headsets work then make sure your phone is unlocked. Now press the volume button at least 4 or 5 times, then touch the home screen or do a swipe and see if Voiceover is back. Another thing you can try as well is to turn the rotor to Volume with the headset connected and provided you hear Voiceover when the headset is plugged in. Then unplug the headset and swipe up with 1 finger a bunch of times. You can't do this with the headset connected because there are separate volume levels for headset and external speaker, but as soon as you unplug the headset you should be able to raise Voiceover volume if that is the issue. If you plug in a headset and still have the same issue hearing clicks and other sounds but not Voiceover then Voiceover is definitely muted and a 3-finger double tap should do the trick. Turning Voiceover off and back on will also reset Mute, I just tried it by muting Voiceover with a 3-finger double tap, then I asked SIRI to "Turn Voiceover off" and I got the reply "OK Voiceover is now off". Then I asked again to "Turn Voiceover on" and SIRI replied "OK, I turned on Voiceover" and I had Voiceover speaking again. If you aren't able to turn Voiceover off with SIRI how do you do this? Do you press and hold the side button, then let go and ask? If so maybe try to press the side button for a second and then ask, but don't let go of it until you have asked SIRI to turn off Voiceover. The fact SIRI keep ssaying Voiceover is already on shows me that it was never turned off in the first place.
From: [email protected] <[email protected]> On Behalf Of janet gross Sent: November 5, 2021 8:38 AM To: [email protected] Subject: RE: Voice Over Help Please. Hi, I already tried the double tap, but still can’t hear Voice Over. Janet Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows From: Malcolm Parfitt<mailto:[email protected]> Sent: Friday, November 5, 2021 10:30 AM To: [email protected]<mailto:[email protected]> Subject: Re: Voice Over Help Please. Try doing a double tap with three fingers. This turns speech on/off. You can have VoiceOver running without speech useful for Braille users. The fact that you can hear clicks when swiping is indicative of speech being unintentionally turned off. Hope this solves your issue. Malcolm Parfitt On 5 Nov 2021, at 15:24, Alex Stone <[email protected]> wrote: Has the volume accidentally got turned down? Sent from my iPhone On 5 Nov 2021, at 15:22, janet gross <[email protected]> wrote: Hi Everyone, I turned on my phone this morning, and I can’t hear Voice Over speaking at all. I can hear the clicking sound when I am swiping, but that is all. I tried shutting down the phone, but that didn’t make any difference, I told Siri a few times to turn on Voice Over, and she said Voice Over is already on, so I told her to turn off Voice Over, and she says nothing, I tell her to turn on Voice Over again, she once again says Voice Over is already on. Can someone please tell me if there is anything else I can do. Oh, I also turned the mute button for the ringer off and back on, and that didn’t make a difference either. I’m using an XR phone with 14.8. Thank you all in advance. Janet Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows -- The following information is important for all members of the V iPhone list. 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