No, it's not time to call Apple. I will tell you this much, you might want to 
try dialing your voicemail directly meaning dialing your phone number. And then 
going in that way. If you don't remember the password to get into it, you can 
go to settings/phone to reset your password.

> On Nov 14, 2021, at 8:33 PM, janet gross <[email protected]> wrote:
> 
> Sieghard, 
> I did turn off the phone, and back on, as well as the audio setting, but 
> still no difference. I cleaned my phone yesterday.  I wonder is this time for 
> to call Apple.  LOL! 
>  
> Janet 
>  
> Sent from Mail for Windows
>  
> From: Sieghard Weitzel
> Sent: Sunday, November 14, 2021 8:26 PM
> To: [email protected]
> Subject: RE: Phone Messages Help Please.
>  
> Maybe turn it off, then turn your phone off. While it is off use the 
> opportunity to give your screen a good cleaning by which I mean wipe it down 
> with a damp but not wet to the point where it is dripping cloth and then with 
> a soft dry cloth afterwards.
> Then turn your phone back on and go back into Voiceover Settings > Audio and 
> turn the Auto Select Speaker option back on and see if that does anything.
> If that still doesn't help and you don't want to upgrade you can try a Reset 
> Network Settings, it can fix all sorts of issues sometimes.
> Keep in mind that  you will have to know your WiFi password and reconnect to 
> your WiFi after you reboot.
> Reset Network Settings is in Settings > General > Reset
>  
> From: [email protected] <[email protected]> On Behalf Of janet 
> gross
> Sent: November 14, 2021 6:18 PM
> To: [email protected]
> Subject: RE: Phone Messages Help Please.
>  
> Hi, 
> I just followed your steps, but it didn’t help.  Although, the setting was 
> already turned on.  Any other suggestions?  Thank you. 
>  
> Janet 
>  
>  
> Sent from Mail for Windows
>  
> From: Sieghard Weitzel
> Sent: Sunday, November 14, 2021 8:06 PM
> To: [email protected]
> Subject: RE: Phone Messages Help Please.
>  
> Go to Settings > Accessibility > Voiceover > Audio
> Then swipe until you hear "Auto Select Speaker in Call" and make sure this is 
> On, if it says "Off" then it would be normal that the audio doesn't switch 
> automatically when you take the phone away from your ear.
> If it is off just double tap and it will change to On, then close settings 
> and you should be fine.
>  
> From: [email protected] <[email protected]> On Behalf Of janet 
> gross
> Sent: November 14, 2021 5:59 PM
> To: [email protected]
> Subject: RE: Phone Messages Help Please.
>  
> Hi, 
> Can you tell me how to do this? Then maybe I might be able to rectify my 
> issue. 
>  
> Thank you. 
>  
> Janet 
> Sent from Mail for Windows
>  
> From: Sieghard Weitzel
> Sent: Sunday, November 14, 2021 7:51 PM
> To: [email protected]
> Subject: RE: Phone Messages Help Please.
>  
> Have you checked to make sure the Setting responsible for auto switching 
> didn't somehow get turned off?
>  
>  
> From: [email protected]<[email protected]> On Behalf Of janet 
> gross
> Sent: November 14, 2021 5:45 PM
> To: [email protected]
> Subject: Phone Messages Help Please.
>  
> Hi Everyone, 
> For quite some time now, when I listen to a phone message, I have to hold the 
> phone to my ear to hear the message, and if I pull my phone away from my ear 
> while listening to a message, I can’t hear the message.  I want to use the 
> speaker to listen to the message.  Can someone please tell me what I can do 
> to use the speaker instead of holding the phone to my ear? I’m using my XR 
> with 14.8.  Please don’t tell me I need to update my phone, as I already know 
> this, but I don’t have enough of space on my phone for the iOS 15.  
>  
> Thank you all in advance. 
>  
> Janet 
> Sent from Mail for Windows
>  
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