Carolyn, I gave her instructions on how to get the phone talking. But as she's 
already pointed out the AirPods Max for the problem.

> On Dec 3, 2021, at 3:09 PM, Carolyn <4carol...@windstream.net> wrote:
> 
> You have to get the phone talking in order to turn up volume. 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> joseph hudson
> Sent: Friday, December 3, 2021 2:53 PM
> To: viphone@googlegroups.com
> Subject: Re: iPhone help Urgent
> 
> Carla, once you have the phone unlocked, take the earbuds out of your ears. 
> And unplug them from the phone if you were using the lightning earbuds. Then, 
> proceeded to tap the phone while turning up the volume. That she'll fix the 
> problem with VoiceOver. And your phone calls.
> 
> 
> 
>       On Dec 3, 2021, at 1:50 PM, Carla <carlarae5...@gmail.com 
> <mailto:carlarae5...@gmail.com> > wrote:
> 
>       I have no speech on my iPhone unless I have the earbuds in.  I turned 
> up the volume and still nothing.  I missed a doctor's call because I couldn't 
> answer the phone.  The phone rang outloud but no sound when I tried to answer 
> or do anything.  Any help would be appreciated as soon as possible.  Thanks!
>        
>       I have the SE-20 and am running the latest update.
>        
>       Carla
>        
> 
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