Well now, if it couldn't be set up in the store, why did he try? Go figure. 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Fazil M.
Sent: Sunday, January 2, 2022 1:00 PM
To: viphone@googlegroups.com
Subject: RE: Face ID Revisited

The Genius-bar in the Apple Store tried to setup my Face ID for me but he could 
not do it either. He said that it can not be set up in the store.
Thanks!

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carolyn
Sent: Sunday, January 02, 2022 6:56 AM
To: viphone@googlegroups.com
Subject: RE: Face ID Revisited

The reason I did that was because the Wal-Mart guy, where I bought my phone, 
tried, and face ID never engaged. After I had my phone a few days, I decided to 
see what I could do, and the mission was a success. I don't know why he 
couldn't. It probably has something to do with me being totally blind, but, 
exactly why, I have no idea. 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, January 2, 2022 12:49 AM
To: viphone@googlegroups.com
Subject: RE: Face ID Revisited

There is no need for sunshine, just do it in normal indoor lighting and it's 
fine.

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carolyn
Sent: January 1, 2022 2:12 PM
To: viphone@googlegroups.com
Subject: RE: Face ID Revisited

I set mine up in bright, afternoon sunshine on the west side of the building 
one afternoon. Now, it doesn't matter if I am in light or dark, dark glasses or 
not, it works. It does have to align with the face though. 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lynn Schneider
Sent: Saturday, January 1, 2022 4:01 PM
To: viphone@googlegroups.com
Subject: Re: Face ID Revisited

Fazil, if it is any consolation, I am having the same struggle with face ID. I 
have mastered the gestures to get to things without the home button, but face 
ID continues to bedevil me. Interestingly, sometimes it will work with no 
problem and I have no idea why, but mostly, I cannot unlock my phone using my 
face. I have attention turned off and like you, I have successfully gone 
through the training exercise multiple times, with and without sighted help, 
which ends with a message that face ID was successfully set up, but for reasons 
I can’t understand, mostly it does not work. I have only had the phone for 3 
days and I know that other blind people out there with prosthetic eyes are 
doing face ID successfully, so I refuse to give up, but I admit it is quite 
frustrating since I love everything else about my 13 Pro. I have even reset the 
face ID several times in different light and dark situations, with and without 
sighted help, and even set up an alternate face, but still no joy. Also, it is 
very hard to get the keypad to come up to enter the passcode. You will have to 
learn the new gestures for getting to the home screen, control center, app 
switcher, etc., but I did not find that very difficult after practice. I know 
that I have to embrace change and except new things, and again, I like this 
bigger phone and I love the battery life compared to my iPhone 8, so I don’t 
want to go back to that phone again, but I hate using a passcode to 
authenticate, so I am really hoping that I can get this worked out. I wish us 
both patience and good luck. LOL.


Sent from my iPhone


        On Jan 1, 2022, at 12:12 PM, Fazil M. <mfa...@outlook.com> wrote:
        
        

         

        Hi Group.

        I am having problem with using Face ID to unlock my iPhone12.

        I successfully complete two steps of setting up face ID and double 
tapped Done Button and iPhone says face ID is ready to use. Attention is off 
too.

        I am unable to unlock phone with face id.

        Any more tips to unlock phone with face id is much appreciated.

        Thanks!

        

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