I've never heard of an iPhone randomly calling emergency services. Do you have Hey siri turned on where the phone might have heard something that might have made it dial? I have asked Siri a question totally unrelated and it thought I wanted to dial 911.

On 1/16/2022 6:15 PM, janet gross wrote:

Sieghard,

I forgot to answer when you asked me about what happens when I used my Bluetooth Ear Pods ,  The Bluetooth Ear Pods did connect, but I still couldn’t hear anything through the phone.

Janet

Janet

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*From: *Sieghard Weitzel <mailto:siegh...@outlook.com>
*Sent: *Sunday, January 16, 2022 5:20 PM
*To: *viphone@googlegroups.com
*Subject: *RE: 911 Calling Help Please.

All iPhones until I think the iPhone 12 came with wired Earpods. If you still have the original box you might want to check as they might be in there. I find it is virtually essential to have a set of these Earpods around even if it is just for such situations. Anyways, what happens if you use your Bluetooth headset, do you get anything there?

*From:* viphone@googlegroups.com <viphone@googlegroups.com> *On Behalf Of *janet gross
*Sent:* January 16, 2022 3:13 PM
*To:* viphone@googlegroups.com
*Subject:* RE: 911 Calling Help Please.

Hi,

No my XR phone didn’t come with Headphones though, as I usually use Bluetooth Headphones.

Janet

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*From: *Sieghard Weitzel <mailto:siegh...@outlook.com>
*Sent: *Sunday, January 16, 2022 4:55 PM
*To: *viphone@googlegroups.com
*Subject: *RE: 911 Calling Help Please.

Do you have the Earpods which came with your phone?

I assume the volume has gotten turned down all the way, try to plug in a headset and see if you can hear Voiceover.

If you can then make sure your phone is unlocked and on the home screen and Voiceover of course is working with the headset. Then unplug the headset and press the volume up button repeatedly like maybe 5 or 6 times and if this is the issue you should hear Voiceover volume coming back up after the first 2 or 3 presses.

*From:* viphone@googlegroups.com <viphone@googlegroups.com> *On Behalf Of *janet gross
*Sent:* January 16, 2022 2:04 PM
*To:* viphone@googlegroups.com
*Subject:* 911 Calling Help Please.

Hi Everyone,

I was just sitting at my Computer, and I had my phone sitting on my Computer desk, and for some strange reason my phone started dialing 911 emergency.  911 Emergency called me back 3 times, but I couldn’t answer the phone.  I used my Magic Jack phone to call 911 to let them know I am ok.  I tried to stop the Phone from calling, but I can’t hear Voiceover.  I pressed the volume button up, I tried 3 finger tapping to turn Voiceover back on, but I still can’t hear anything at all, except when I turn the phone off I can hear the sound when I usually turn off the Phone, or when I plug the charger in to the phone. I can’t get in touch with Siri either.  I  have an iPhone XR with the latest iOS.  Can someone please tell me what I might do to get Voiceover to start talking.

Thank you all in advance.

Janet

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