When I put in my userID and password it says
"enter device ID". "send diagnostic log to NLS"
What is my device ID? It's an iPhone SE 2022,
but is that what the app is looking for? And why do I need a diagnostic log?
At 04:01 PM 8/23/2022, you wrote:
Yes; BARD Mobile wants the same username and
password you use to bogin on your computer.
Kathy Blackburn
[email protected] Aug 23, 2022 3:38 PM,
Ann Byrne <[email protected]> wrote:
>
> Does the BARD mobile app on the phone expect the same userID and
> password as NLSBARD on the computer? Trying to put in my info, and
> the app says invalid userID or password. But there is no place to put
> in the userID again, and I don't see a way to confirm the
> password. I have logged in to the NLSBARD site on my computer with
> no problem, but I can't get into the stinkin' app on the phone.
>
> Rescue would be awesome!
>
> thx,
>
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