thanks to everyone for suggestions. the phone
still said my info was invalid, but it allows me
to get to the BARD page, so I guess I'm okay. I
filled in an incident number (1) per request, and
faked a device ID. All very strange, but at least it works now.
At 10:35 PM 8/23/2022, you wrote:
Send a message to [email protected] and see if they can help you.
Also contact your talking book library and let them know of the
problem.
On 8/23/22, Richard Turner <[email protected]> wrote:
> That sounds like a trouble shooting screen not a standard login.
> It has been so long since I set up my BARD app; I cannot offer much else.
>
>
>
>
>
> Richard
> “What we think or what we know or what we believe is in the end of little
> consequence. The only thing of consequence is what we do†~ John Ruskin
> My web site: https://www.turner42.com
>
>
>> On Aug 23, 2022, at 5:52 PM, Ann Byrne <[email protected]> wrote:
>>
>> When I put in my userID and password it says "enter device ID". "send
>> diagnostic log to NLS"
>> What is my device ID? It's an iPhone SE 2022, but is that what the app is
>> looking for? And why do I need a diagnostic log?
>> At 04:01 PM 8/23/2022, you wrote:
>>> Yes; BARD Mobile wants the same username and password you use to bogin on
>>> your computer.
>>>
>>> Kathy Blackburn
>>> [email protected] Aug 23, 2022 3:38 PM, Ann Byrne
>>> <[email protected]> wrote:
>>> >
>>> > Does the BARD mobile app on the phone expect the same userID and
>>> > password as NLSBARD on the computer? Trying to put in my info, and
>>> > the app says invalid userID or password. But there is no place to put
>>> > in the userID again, and I don't see a way to confirm the
>>> > password. I have logged in to the NLSBARD site on my computer with
>>> > no problem, but I can't get into the stinkin' app on the phone.
>>> >
>>> > Rescue would be awesome!
>>> >
>>> > thx,
>>> >
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