Hi Richard,

Not that Apple couldn't afford it, but keep in mind that a merchant is charged 
probably at least $15 or more if you do a charge back which is what you are 
describing if you dispute an item with your credit card company.
Also people have to realize that a credit card company may deny a charge back 
if, for example, they contacted Apple to investigate and Apple provided the 
receipt for the transaction then it is unlikely a charge back would be approved.
Charge backs are for situations where your card is used fraudulently or maybe 
if you pay for something and the seller doesn't deliver the item or the item is 
defective and the seller refused to take it back etc.
If somebody came to my store with a stolen credit card and they tap it or, for 
a bigger purchase, know the Pin and enter it, the loss would be that of Visa or 
Mastercard because there is no way for me to know the card was stolen, but if 
the real owner of the card did a charge back and I provided a receipt which 
showed the card was present and the Pin was entered or that card was tapped the 
card provider can't put the blame on me. It is different if I accepted a card 
number over the phone because here it is up to me to make sure.
-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard 
Turner
Sent: Tuesday, October 18, 2022 9:07 AM
To: viphone@googlegroups.com
Subject: RE: Return a purchased app

I think also in the receipt you hopefully get via Email, or on the web site 
under your account, there is a return link I think.
It has been a very long time since I purchased an app that I wanted a refund 
for.

But, calling Apple Accessibility should get you on the right track.
You can always challenge the charge through your credit card company if nothing 
else works.




Richard, USA.
“Reality is the leading cause of stress for those who are in touch with it.”  
--  Jane Wagner from The Search for Intelligent Life in the Universe

My web site: https://www.turner42.com

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Anna 
Dresner
Sent: Tuesday, October 18, 2022 8:45 AM
To: VIPhone Mailing List <viphone@googlegroups.com>
Subject: Re: Return a purchased app

Hello,

I believe you can contact Apple Accessibility and request a refund.

Best,
Anna


> On Oct 18, 2022, at 4:27 AM, Fanus Buys <buys.fa...@gmail.com> wrote:
> 
> Hello list
> I purchased an app on my iPhone but the app is inaccessible and in any 
> case not what I wanted. Is there a way to return the app and get a 
> refund?
> Regards
> Fanus
> 
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