If Xfinity cannot fix it, you may need to try Apple Accessibility, but it sounds like you are maybe in that update screen where you have to pick your language, I always just double tap where it says jibberish and usually I get English and go from there.
If not, at least Apple Accessibility may be able to ping you to set up a screen share, so they could talk you through where to touch, etc. I am guessing you already have their number as you sound like an experienced user, but here it is just in case: 877-204-3930 HTH, Richard, USA. “Reality is the leading cause of stress for those who are in touch with it.” -- Jane Wagner from The Search for Intelligent Life in the Universe My web site: <https://www.turner42.com> https://www.turner42.com From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Jim Jones Sent: Saturday, December 10, 2022 9:31 AM To: viphone@googlegroups.com Subject: Re: An issue switching to a new iPhone Thank you for the suggestions. I made sure screen recognition was turned off, I’m waiting for a callback from XFinity to see if they have to do anything on their end. It’s still talking gibberish. It sounds like it says something about update, and a bunch of other stuff. The software is up-to-date. Jim Jones Sent from my iPhone cassie1...@gmail.com <mailto:cassie1...@gmail.com> On Dec 10, 2022, at 9:16 AM, Richard Turner <richardr_tur...@comcast.net <mailto:richardr_tur...@comcast.net> > wrote: Check in Settings, Accessibility, VoiceOver, VoiceOver Recognition and make sure Screen recognition is turned off. Also, did you check with your carrier if they needed to do anything on their end to connect your account with the new phone? Some carriers do have to do something on their end. HTH, Richard, USA. “Reality is the leading cause of stress for those who are in touch with it.” -- Jane Wagner from The Search for Intelligent Life in the Universe My web site: <https://www.turner42.com> https://www.turner42.com From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Jim Jones Sent: Saturday, December 10, 2022 8:56 AM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: An issue switching to a new iPhone Hi all, I hardly ever post here, but I’ve got an interesting problem. I’m upgrading from an iPhone SE 2020 to an SE 2022. It seems like the transferring went well, but I can’t find the Alex voice for Voice Over, and the new iPhone speaks jibberish sometimes. Also, if I’m swiping around the home screen, and say I land on Calendar, all it says is the word Calendar, and not the date or the day. Could it be that I just need to leave the phones alone for awhile, or is something wrong? I’ve switched the Sim card from the 2020 to the 2022 before I set the phone up. Thanks for any help here. Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. 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