Hello Sieghard, Wow! I am so sorry that you had such a disappointing experience. Please keep us posted on this.
Your Brother in the Journey, Mark -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Sieghard Weitzel Sent: Wednesday, December 21, 2022 11:23 PM To: viphone@googlegroups.com Subject: RE: Mark and iPhone 14 Pro Max, Together at Last It seems Apple will be discontinuing the iPhone 13 family or at least the iPhone 13 Pro/Pro Max. Telus, my provider here in Canada, recently had such a good deal on the iPhone 13 Pro that I decided to upgrade from my iPhone 11 even though I initially hadn't planned to get a new phone this year. Of course I also wanted to get my wife an iPhone 13 Pro, she has an 11 Pro currently. Anyways, when I did my order online with Telus only the iPhone 13 Pro 256 Gb in Sierra blue was offered. Since that is plenty of storage for me (I currently have 64 Gb on my 11 and use a bit more than half) I placed my order. Afterwards and probably within 10 minutes I completed my wife's order and received a screen with order confirmation. My phone then shipped the next day (I placed the order on December 8) and I received it on Monday, December 12. Since I wanted to give my wife the phone for Christmas I simply left my phone in the box so she wouldn't notice I had a new phone and though er phone must come soon. When I had received nothing a few days later I called Telus and the rep told me the phone would ship any day now and I'd get it at the latest on Monday the 19th. The 19th came and went with no phone nor a shipment confirmation email so yesterday I called Telus again and then after quite a long wait when I was put on hold again and again the rep said that phone had been cancelled. He said I would have received an email, but when I told him I had not he checked and realized they had a completely incorrect email on the order even though I had entered it correctly and receive a confirmation email. I then started complaining about the mess up, the fact the other agent a few day sbefore told me the phone would ship soon and general lack of communication. He was very understanding, put me on hold again to talk to his boss and then asked if I would be interested in an iPhone 14. I told him if anything only in the Pro model so he read me off their current offer which also sounded not too bad, but I insisted that Telus should give me something for all that inconvenience and the fact that most likely I would now not have a phone to give to my wife for Christmas. I suggested he should tell his supervisor that I would be happy with a one-time credit of maybe $250 which would have offset the additional monthly cost and higher buy-out price. All of these offers are based on a 2-year contract with no upfront payment, a certain monthly payment and then I can either give the device back to Telus and get something new or pay the buy-out price and keep it. Anyways, he said he would have to work all this out and he would call me back the next day (Tuesday) to confirm. I heard nothing on Tuesday so this morning I called again and this time had a much better agent on the line. He then told me that what the other agent had quoted me was in fact for an iPhone 14 not a 14 Pro and in the end he put me through to a different agent in the loyalty and retention department. She then asked me if I would possibly be interested in a 13 Pro Max, but I said that would really be my last choice, she then said they also still had some regular iPhone 13 Pro models with 512 Gb so basically the same as I ordered, but instead of 256 Gb it has 512 Gb of storage. I asked her if she couldn't just call it even because of all the hassle so now I am again waiting because she has to clear it with her supervisor. At least this lady sent me an email and when I didn't get a call around 6 PM Pacific time I emailed her assuming she was done for the day, but she replied within a couple of minutes that she couldn't get everything cleared up and she would call me tomorrow morning around 8:30 or 9. I guess I will see how this ends, I told her that unless they figure out a solution which does not cost me an arm and a leg I would want to send my iPhone 13 Pro back as well, I would expect them to reinstate my previous plan which was not a 5G plan and was $10 cheaper and that I would simply continue for another year with my iPhone 11. Of course I also used a Best Buy gift card I bought with points from my credit card to order two Belkin 3-in-1 MagSafe charging docks and they of course won't do me much good without a phone which supports MagSafe. But it definitely looks like the iPhone 13 Pro and Pro Max and maybe the regular iPhone 13 are being discontinued and once the remaining stock from carriers, at Apple Stores and other retailers is gone that will be it. I don't know if Apple is doing this to boost the lackluster sales performance of the iPhone 14 and 14 Plus or if ti was always part of the plan, might also be a preparation for the new iPhone SE which is rumoured to come out in March or April next year. -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of M. Taylor Sent: Wednesday, December 21, 2022 9:02 PM To: viphone@googlegroups.com Cc: vipho...@googlegroups.com Subject: RE: Mark and iPhone 14 Pro Max, Together at Last 0+++ Hello Alex, Congratulations on your new phone. I wanted to buy a 512GB but simply could not find one in my local area which consists of about 8 Apple store locations, if you can believe that. All any of them had, today at least, were 256GB and 1TB models; so I just went with the higher capacity model. I am seriously looking forward to upgrading from my beloved 8 Plus which has served me so very well. Again, congratulations and I look forward to your feedback on your setup experience.. Mark -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Alex Stone Sent: Wednesday, December 21, 2022 5:20 PM To: viphone@googlegroups.com Subject: Re: Mark and iPhone 14 Pro Max, Together at Last Mark, I bought a 512Gb one on Sunday. Sent from my iPhone > On 22 Dec 2022, at 01:11, M. Taylor <mk...@ucla.edu> wrote: > > Hello Everyone, > > As the subject line suggest, today, I purchased iPhone 14 Pro Max, 1 > Terabyte. > > My friend was unable to purchase the Pro Max in Japan, without > declaring a local wireless provider at the time of purchase. She > actually went to three different Apple stores in three different areas > of the country but, given her time constraints, it just didn't make > sense to go forward with the purchase. > > So, I finally decided to drink the proverbial Kool-Aid and purchase a > model from a local store. The challenge was finding a local Apple > store that had my preferred model in stock. > > I also purchased Apple Care Plus with Theft Protection. I had never > heard of this theft protection ad-on until the sales person informed > me of its existence. > > The salesperson at Apple was more than eager to configure the phone > for use with my wireless provider but, believe it or not, I was not > quite ready for that, just yet. I expect to begin using the phone before > Christmas. > > So, there you have it; Mark and iPhone 14 Pro Max, together at last (smile). > > Mark > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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