Keith, if Voiceover is on when you set up Face Id this is automatically turned 
off.


From: [email protected] <[email protected]> On Behalf Of Keith 
Kramlinger
Sent: Thursday, March 2, 2023 10:30 PM
To: [email protected]
Subject: Re: Passcode & Face ID Question

hi Carla,
You may need to go into the Face ID and passcode settings and turn off the 
require a tension feature. This feature, when turned off, does not require your 
eyesight to be directed at the phone. Most people, I believe, with visual 
difficulties turn this off., I hope this helps.
Best, Keith



On Mar 2, 2023, at 10:15 PM, Carla <[email protected]> wrote:

I just got my iPhone 14 yesterday.  I went to this phone from the SE3.  I can 
do all of the gestures such as finding the app switcher and closing apps, etc.  
The only thing I cannot do is have the phone accept my facial ID which I had 
someone help me set up.  Does anyone have any suggestions to make this work 
because I do not want to go back to the SE3.  I’m even learning to use the 
power button rather than using a home button.  I love the speakers and the 
stereo sound when playing music.  Any help would be greatly appreciated.

Thanks in advance.

Carla

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