That wasn't my case at all.  I've got an iPhone 8 and an iPhone 13 pro
max.  I use Verizon as my carrier.  All I did when I got my 13 pro
max, is to just pop the simcard from my iPhone 8 into my 13 pro max
and I was off and running.

On 3/25/23, Kelly Pierce <[email protected]> wrote:
> The iPhone 12 is a 5G device, the first 5G iPhone. Carriers, including
> mine, will not allow a SIM card assigned to a 4G device to use the 5G
> frequencies or the many additional frequencies of the 12.  Carriers do
> this because newer iPhones support many more frequencies than older
> iPhones and carriers do not want the newer iPhones hogging the limited
> frequencies and bandwidth only available to older iPhones. This is
> called network management. I learned about all of this when I ordered
> an iPhone 12 Mini and was sent a regular size iPhone 12. I was using
> an iPhone 7 at the time. I tried to return the 12 but was told the
> phone had to be activated first. This deactivated the SIM in my iPhone
> 7 and the cell phone store put the SIM from my 12 into my 7, which was
> a big mistake. Eventually, the cell phone store had to contact network
> control at the carrier to learn why my 12 could not be accepted for a
> return by the computer system. The returned phone had to have the
> original SIM because it was coded as a 5G SIM and a new SIM had to be
> installed in my 7 coded to the 4G network.  So my 7 was deactivated
> again and I went to the cell phone store to swap SIM’s.
>
> Kelly
>
>
> On 3/25/23, Shai <[email protected]> wrote:
>> Hello,
>> It sounds to me like the phone may be locked to a different carrier.
>> Has this phone been unlocked? Has it been used with this carrier in
>> the past?
>>
>>
>> On 3/23/23, Fazil M. <[email protected]> wrote:
>>> I put a physical SIM in my iPhone12 and the phone doesn't ring nor does
>>> it
>>> make a call. Cellular data is on but incoming call goes to voicemail.
>>>
>>> What should I check for, please?
>>>
>>> Thanks!
>>>
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>>
>>
>> --
>> Shai Wolman
>> Wolman Assistive
>> (619)894-6587
>> An accessibility services company providing training to children and
>> adults!
>> To get in touch or for more information, please visit my website at
>> wolmanassistive.com
>>
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>>
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-- 
Joshua Hendrickson

Joshua Hendrickson

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