Maybe make sure you didn't accidently enable screen recognition for Voice Dream 
Reader as that can result in all sorts of weird issues with otherwise 
accessible apps.


-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Kimberly
Sent: Monday, June 5, 2023 6:48 AM
To: [email protected]
Subject: Re: VoiceDream Support

I've seen in this thread that several people are having no issues downloading 
from bookshare. My problem is that once i search for a title and my results are 
displayed, there are no download buttons following any of the results. I have 
no idea why this could be since i have no issues with bookshare on my laptop. '

Sent from Kimber's Red iPhone
” those who seek to band books are wrong, no matter how dangerous books can 
be.“ Viet Thanh Nguyen

> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson <[email protected]> wrote:
> 
> I have not had any problems downloading bookshare books with VDR.  I 
> use voice dream reader for a lot more then just bookshare books, 
> although it works great for that.
> 
>> On 6/5/23, Kimberly Gardner <[email protected]> wrote:
>> The short answer is yes. Not long after VDR was sold and the 
>> subscription model was introduced I found I could no longer download 
>> books from bookshare. Since bookshare is  only source I use with VDR 
>> and I had never had trouble before with bookshare I wrote to support.
>> Like you I received no response, not even a standard your request has 
>> been received. Last week I wrote again and pointed out that it was 
>> the second time I was contacting them about this problem. I did get a 
>> response along with a request for a screen shot which I provided. 
>> That was a couple of days ago so I am waiting to see what happens next.
>> 
>> Kim
>> 
>>> On 6/4/23, Kelby Carlson <[email protected]> wrote:
>>> Does anybody have trouble getting responses from support for 
>>> VoiceDream Reader now that it has been required? When I email to 
>>> report bugs now I get no reply at all, not even that they are 
>>> working on fixing the problem.
>>> 
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> 
> 
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> Joshua Hendrickson
> 
> Joshua Hendrickson
> 
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