Hello, 
You have to go settings, phone and call reception or something like that an 
chose full screen.
Sorry for my English... Hope it's clear 

Lyne

> Le 10 juin 2023 à 13:44, Sieghard Weitzel <[email protected]> a écrit :
> 
> If the keypad is not showing you have to tap the button to show it. You will 
> find buttons for things like Mute, Add Call and so on and one button will say 
> "Keypad". Same applies if you are on a call and the keypad shows, but you 
> want it to go away because maybe you want one of these buttons to mute a call 
> or add another caller to a 3-way call. You have to go to the very bottom 
> right of the keypad past the pound key (you can do this by tapping the bottom 
> half of the screen with 4 fingers) and you find a button called "Hide", this 
> will hide the keypad and reveal the other buttons.
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of John 
> J. Fioravanti, Jr.
> Sent: Saturday, June 10, 2023 7:26 AM
> To: [email protected]
> Subject: RE: Question about calls, when you can't get access to the keypad
> 
> Most of the time, when I make a call and am asked to push a number for an 
> extension, the iPhone works fine; however, in a few instances, the caller 
> requests me to push a number and I can't get to the keypad, it's not showing. 
> If I go to the phone and get to the keypad and press a number, still nothing 
> happens to complete the request  the caller is making?
> 
> Any help would be appreciated. 
> 
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