Hi Jim, I had somebody that recently occurred the same problem with an iPad. 
And it stayed stuck in update mode. And she ended up googling around, and found 
out that it was a known issue with Apple. But I don't know if she ended up 
getting it set up or not. I just found out from sources that she did. She ended 
up calling Apple and they helped her. I recommend you do the same if you 
haven't already.

> On Oct 20, 2023, at 2:50 PM, Jenifer Barr <claudas...@gmail.com> wrote:
> 
> Hi all. 
> I'm trying to set up my new phone. I'm at the point where it says to bring 
> the phones close together. They are... but my new phone isn't seeing the old 
> one. Bluetooth is on. Any suggestions? 
> Thanks.
> Jen. 
> Sent from my iPhone
> 
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