Hello Richard and all who subscribe to SiriusXM, i suspect that the only way to get SiriusXM to respond to our concerns about accessibility in their current update is to launch a campaign on social media where we explain to the general public what's missing from our experience with their prodoct. I don't think they care one way or another if we who are visually impaired can use their product or not. we're not a priority market for SiriusXM. Fortunately, Todd Bruss is working on the StarplayrX APP, or, so we've been hearing. There are ways to work around the new SiriusXm APP. I have found it easier to navigate by going to the library tab where my favorites are, or going to search and manually typing in a term or channel. Perhaps this will help in the short term until we can get the attention of SiriusXm's management.
> On Dec 17, 2023, at 6:58 PM, Richard Turner <richardr_tur...@comcast.net> > wrote: > > I'm currently on hold with Sirius XM after trying to get one of their call > center staff to understand that using VoiceOver has many buttons that are not > speaking what they are. > She clearly has no idea what a screen reader is and after 5 minutes of > explaining myself I suggested I needed to talk with someone in Accessibility, > if they have such a department, or a technician and then she put me on hold. > After a few minutes of hold, she came back and claims that all the buttons > labels were removed and the "team" is working on it. Supposedly, even > sighted people cannot see the label... > My wife is not home so I have no way to confirm that. She said I could go to > Siriusxm.com and submit a feedback report. When I asked her to give me the > web site for feedback, she said, and I quote, "in the Sirium XM app, you can > see settings ..." and at that point I interrupted her to make it clear that > one, I cannot see anything, and two, there is no settings button anywhere I > can find. > So she suggested I use Google to find their feedback page. > > What complete and total BS. > > > > > Richard, USA > “Grandma always told us, “Be careful when you pray for patience. God stores > it on the other side of Hell and you will have to go through Hell to get it.” > -- Cedrick Bridgeforth > > My web site: https://www.turner42.com/ > > Microsoft Windows 11 Core Version 23H2 (OS Build 22631.2715), > JAWS version 2024.2310.70.400 > > > -----Original Message----- > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of > jimfettgat...@gmail.com > Sent: Thursday, December 14, 2023 10:10 AM > To: viphone@googlegroups.com > Subject: RE: SiriusXm issue > > May I say that after many years of using StarPlayrX, I am also getting this > login error. > I hope it might be temporary, time will tell. > Thanks. > > > -----Original Message----- > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Duane > Steele > Sent: Thursday, December 14, 2023 10:07 AM > To: IPhone List <viphone@googlegroups.com> > Subject: SiriusXm issue > > Hello Listers, > > Recently, there was discussion about the forthcoming "improved" SiriusXM APP > due for release today. So far, there's been no change. However, I also use > the simple StarplayrX APP, and, today, when opening the APP, I received an > error message that because of so many incorrect logins, I've been blocked > from the APP for 24 hours. I don't recall these "incorrect logins", and > wonder if the APP may have been shut down temporarily, or permanently. Any > thoughts from other users? > > > +Peace & Blessings, > Pastor Duane L. Steele > Phone (276) 730-5194 > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/02b201da2ebe%24a9461fa0%24fbd25ee0%24%40comcast.net. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7711194C-E15C-482E-B1B1-11AE1A382DF7%40gmail.com.
