Re: Uber Eats issue

[William Outman]

Thanks for that phone number. It is good actionable intelligence, the kind of AI we all like.  Bill Outman  Sent from my iPhone On Jan 29, 2024, at 11:56 PM, William James <wiljame...@gmail.com> wrote: In adition to the help button, store this number in your contact.  Denise and I have had to call Uber Eats and were very satisfied with the results.  Ubereats Customer Service Phone Number (800) 253-9377 Sent from my iPad Air 5 On Jan 29, 2024, at 11:36 PM, Matt White <mbwh...@gmail.com> wrote: If you get into your order status, there is a help button for each order. If you click on that, it’ll walk you through a form where you can select issues like the order never arrived. They will most likely just issue you a refund. Sent from my iPhone On Jan 29, 2024, at 22:29, billoutman...@gmail.com wrote:  Hello, list.  I had a mishap occur earlier this evening I have never experienced, and wonder what additional steps I need to take.  I put in a McDonald’s order but the driver never showed, and despite repeated attempts I could not connect with her.  So I rated her thumbs down and selected a couple options for problems, but they didn’t really fit.  I put in a second order, the same one I had intended, a bit later, and it came.  I discussed with the fellow what had happened, and he didn’t have any further advice other than what I had done and to contact Uber.  I am concerned about having a double charge when I only got the one order.  I need to know the correct procedure to follow at this point.    I have in the last wee already had to eat, quite literally, a pizza order situation wherein I ended up with a double order because a call center messed up and two orders got run when I was left on hold for taking my check card number, and a second agent reran the order since we didn’t know the first one had been sent.  At least then I had an overabundance that I could enjoy over a couple days.    Bill Outman   -- The following information is important for all members of the V iPhone list.   If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself.   Your V iPhone list moderator is Mark Taylor. 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