I did the very same thing that you described with jaws, NVDAand just for kicks narrator and everything worked fine as well chrome browser using Windows 11 as well.
Sent from my iPhone

On Jun 5, 2024, at 12:34 AM, Sieghard Weitzel <[email protected]> wrote:



I just tried it on my Windows 11 computer with both Chrome and Edge and had no issues. After I entered my Apple Id and password, Jaws focus was automatically in the first field of the 6 numbers, the message with the code popped up on my phone and I entered it without difficulties. The important thing to note is that as soon as you enter the first number, focus will jump to the next field and if you end up entering the number and pressing tab, you are skipping fields and it will not work. I usually review the number on my iPhone and memorize it, then I turn on NumLock on my computer and use the numeric pad to enter the six numbers. As I said, after each number you enter focus goes to the next box and after you enter the last number and as long as you entered them correctly, you will be logged in and in my case I was asked if I wanted to trust this browser which if I said Yes, I would not be prompted for 2-factor authentication next time I log in with that computer and browser.

I also deliberately entered the number incorrectly to see what happens and each time Jaws announced it was incorrect and focus again automatically jumped to the first number field. I did this twice with the same result and then I entered it correctly and I was logged into the iCloud website. I assume there is a limited number of attempts you are allowed for incorrect entries before it locks you out and you then may have to do something more elaborate to authenticate yourself.

 

Best regards,

Sieghard

 

 

From: [email protected] <[email protected]> On Behalf Of Jonathan Cohn
Sent: Tuesday, June 4, 2024 6:27 PM
To: Viphone <[email protected]>
Subject: Re: Cannot sign into I cloud with Chrome.

 

That 6 digit  code entry can be annoying. Generally, once you do it though you won’t need to repeat the process.

As you indicated there are 6 fields. I would make sure you are on the first one, and then just behave as though it is one contiguous text field. It might be helpful to turn off the virtual cursor while entering the number, but I don’t believe that is necessary. (I haven’t done this process since 2017). Once all 6 numbers are entered then it automatically submits the numbers for validation, so don’t look for a submit button or press the enter key. 

 



On Jun 4, 2024, at 9:10 PM, Peter Tesar <[email protected]> wrote:

 

Hello,

 

I’m trying to access my I cloud accound using Windows 11 and Chrome.

On my iPhone 14, I have a passcode. I thought that it would get me into my I cloud account from any device.

 

Using the web site icloud.com, I enter my eMail and password and a 6 digit access code is sent to my phone.

 

The problem is trying to enter the number into the 6 edit fields provided. When pressing each key, the number is announced. The cursor jumps to the next digit field until I get to the last field.

Nothing happens. On reviewing the fields, they are empty. I keep hearing “invalid”.

I know that my eMail address and password are correct since I’m sent the access code.

 

I used Jaws and NVDA and both Chrome and Firefox.

 

When signing in, choosing the Forgot password link, requires the image test.

The audio challenge does not work for me.

 

Is it possible to use the passcode to access my I cloud account through Windows?

 

In the iPhone settings, I know where to change the passcode or turn it on or off.

The 2-factor authentication is on and I tried to turn it off but there is something about having a key. I'm confused.

 

Any suggestions?

 

Peter T.

 

 

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