Hi Lisa And All, Ah yes I remember that breakage that was ugly. I also remember when the like and dislike buttons for replacements weren’t labelled properly. Mercifully now they along with the rating stars are working but one wonders for how long at the rate they seem to be breaking other things.
Well I did write my very lengthy review in the app store so we’ll see if it motivates any sort of response or fixes to be forth coming. Take good care, Robin From: Lisa Belville <[email protected]> Sent: Monday, July 15, 2024 12:42 PM To: [email protected]; [email protected] Subject: Re: Instacart update broke tip adjustment Robin, I never thought of that. This was over two years ago. I left my review in response to an update that broke my ability to accurately rate a shopper. I just heard star, star, star, when I swiped in that area. There was no indication when using VO of how many stars were being selected. I mentioned that an inaccessible app might lead to a blind person giving a shopper a bad rating when they didn't deserve one. Perhaps this rationale could be used with the tip adjustment issue. I always default to 15% because I need the shopper to carry the groceries in and sit them down just inside my door. I usually bump it up or at least tack on an extra $5 Not being able to adjust the tip could lead to shoppers not wanting to shop for us or just quitting all together, not that there's that many of us, but it's a thought. Lisa Belville [email protected] <mailto:[email protected]> On 7/14/2024 6:40 PM, [email protected] <mailto:[email protected]> wrote: Hi Lisa And All, When I was chatting with an Instacart rep via the X platform that was their last suggestion for reporting these things was via reviews in the app store. But I am wondering what restrictions if any there are for how often one can either leave an entirely new review or edit one already made. I don’t feel entirely comfortable using that as a vehicle for reporting such things but sadly it might be all that’s left to us at this point. I’ll certainly give it a go without getting my hopes up too high. Take good care, Robin From: [email protected] <mailto:[email protected]> <mailto:[email protected]> <[email protected]> On Behalf Of Lisa Belville Sent: Sunday, July 14, 2024 7:31 PM To: [email protected] <mailto:[email protected]> Subject: Re: Instacart update broke tip adjustment The last time I had an issue with Instacart I left them a one star rating in the app store and spelled out the accessibility issues in detail. They got fixed in a subsequent update. This was in about 2022 or so. Lisa Lisa Belville [email protected] <mailto:[email protected]> On 7/14/2024 5:52 PM, [email protected] <mailto:[email protected]> wrote: Hi, I hate to carry 2 membership subscriptions but I might have to do so at least until it’s time to renew Instacart and then it’ll be hard to decide whether or not to keep it. I wish things weren’t so difficult with them. Thanks for the tip about Shipt. If you achieve any success reporting things to Instacart please tell us all about it. So far, I’ve done email, phone, X platform and all have yielded no good results sadly. Take good care, From: [email protected] <mailto:[email protected]> <[email protected]> On Behalf Of [email protected] <mailto:[email protected]> Sent: Sunday, July 14, 2024 5:10 PM To: [email protected] <mailto:[email protected]> Subject: RE: Instacart update broke tip adjustment Shipt is accessible. They even have an accessibility settings section where you can request no photos. From: [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]> > On Behalf Of [email protected] <mailto:[email protected]> Sent: Sunday, July 14, 2024 2:28 PM To: [email protected] <mailto:[email protected]> Subject: RE: Instacart update broke tip adjustment Hi Sarai and all, Funny you say this about Shipt, I just got a one-month subscription to try it out due to my absolute inability to effectively communicate with Instacart regarding accessibility related concerns. I’m still wrestling with the inability to search for products beyond those which Instacart recommends for replacement options. Some have said they can find a search button with screen recognition turned on but I cannot reproduce this at all running iOS 17.5.1 and the latest version of the Instacart app which by me is version 8.26.0 34014. I’m sorry to hear yet another thing has broken. This is very disheartening and since grocery procurement is such a vital pert of life it saddens me that many of the consumer orgs don’t pay more attention to such matters. Take good care, Robin From: [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]> > On Behalf Of [email protected] <mailto:[email protected]> Sent: Sunday, July 14, 2024 2:15 PM To: [email protected] <mailto:[email protected]> Cc: [email protected] <mailto:[email protected]> Subject: Instacart update broke tip adjustment Looks like latest update of Instacart broke being able to adjust tip with Voiceover. Still cannot pick favorite delivery shopper. Ugg. Might be ditching my Instacart subscription and sticking with Shipt. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected] <mailto:[email protected]> . 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