I absolutely agree about the problem of just telling people to Google something 
due to my own experience. I can get over 90 per cent of what I want that way 
and have been doing it for years; but I have found that;  sometimes I just 
don’t get the wording quite right and it can take several attempts to find what 
I’m looking for. 

All the best
Angie


> On 4 Sep 2024, at 16:48, William Outman <[email protected]> wrote:
> 
> This issue of seniors learning devices was a common issue I ran into while 
> handling public assistance help desk calls in my state for 16 months until 
> that position ended. A couple additional suggestions could be helpful. If 
> there is a community college nearby they may also have a tech basics course. 
> Also check your public library to see if the reference librarian can find 
> current books or connect with other local resources or classes they may have. 
> Ideally these would include an intro to adaptive technology should the need 
> to ask for that come up, as it often does in the senior, or not so senior 
> population.
> One thing I found is that sometimes even if these resources exist, it can be 
> difficult for to some to physically get to these programs. 
> Everyone needs to remember it does no good to tell someone just to Google it 
> if they don’t know how. 
> In that job I often found myself teaching a little Computer 101 to people who 
> had trouble distinguishing a title bar from an address bar, and who barely 
> knew how to make a phone call with their device. 
> Bill Outman 
> 
> Sent from my iPhone
> 
>> On Sep 2, 2024, at 1:24 PM, 'Richard Turner' via VIPhone 
>> <[email protected] <mailto:[email protected]>> wrote:
>> 
>> 
>> Hi Mitch,
>> Right, Voice Memos nor any other app other than some paid third party apps 
>> can record phone calls.
>> But, if he can wait until iOS 18 is released, which is probably next 
>> Tuesday, September 10, he will be able to record them from within the phone 
>> app and then have a transcript saved in the notes app.
>>  
>> I don’t know if any of the beta testers have tried this yet assuming it is 
>> available in the beta already.
>> I don’t put betas on my iPhone, or I would have tested it by now.
>>  
>> Thanks,
>>  
>> Richard, USA
>> "INTROVERTS UNITE ... 
>> SEPARATELY IN YOUR OWN HOMES"
>> -- as seen on a T-shirt with a power fist raised
>>  
>> My web site: https://www.turner42.com <https://www.turner42.com/>
>>  
>> From: [email protected] 
>> <mailto:[email protected]><[email protected] 
>> <mailto:[email protected]>> On Behalf Of [email protected] 
>> <mailto:[email protected]>
>> Sent: Monday, September 2, 2024 10:12 AM
>> To: [email protected] <mailto:[email protected]>
>> Subject: RE: re there any resorses for olderpeoplewho are sighted to lurn 
>> how to use the i phone?
>>  
>> Hi ok so the voice memmows wonte record phone calls? I did see that message 
>> that you sent about ios 18 being able to record phone calls yes. From Mich.
>>  
>> From: 'Richard Turner' via VIPhone <[email protected] 
>> <mailto:[email protected]>> 
>> Sent: September 2, 2024 12:50 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: RE: re there any resorses for olderpeoplewho are sighted to lurn 
>> how to use the i phone?
>>  
>> Here is something specific to that app, but remember, it won’t record phone 
>> calls.  Did you see the message I sent about iOS 18 and recording calls from 
>> within the phone app?
>>  
>> Here is a link to how to use the Voice Memos app.
>> https://www.igeeksblog.com/how-to-use-voice-memos-on-iphone-ipad/
>>  
>> Richard, USA
>> "INTROVERTS UNITE ... 
>> SEPARATELY IN YOUR OWN HOMES"
>> -- as seen on a T-shirt with a power fist raised
>>  
>> My web site: https://www.turner42.com <https://www.turner42.com/>
>>  
>> From: [email protected] 
>> <mailto:[email protected]><[email protected] 
>> <mailto:[email protected]>> On Behalf Of [email protected] 
>> <mailto:[email protected]>
>> Sent: Monday, September 2, 2024 9:27 AM
>> To: [email protected] <mailto:[email protected]>
>> Subject: re there any resorses for olderpeoplewho are sighted to lurn how to 
>> use the i phone?
>>  
>>                Hi all are there any sorts of resorses to use the I phone for 
>> older people? I just spent some time on the phone with my Dad trying to help 
>> him with this voice memmos app. But since I have no idea what the different 
>> Icons on the phone represent are thereany resorses for older people say in 
>> there late 60’s to lurne how to use the I phone going through things like 
>> what icons meen what they look like etc? each of my folks are sighted and it 
>> would be nice to send them any info to help how to use there phones etc. 
>> from Mich Verrier from New Liskeard Ontario Canada.
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