Where do you get this information?
I have an iCloud account set up on my iPhone as well as my business email which 
is Exchange and my personal Outlook account which is also Exchange. For all 
three accounts push is on and before going into any of the accounts 
specifically, it says “Fetch new data, push”
This is using iOS 18 Beta but it was no different in iOS 17.

From: [email protected] <[email protected]> On Behalf Of Joseph 
Hudson
Sent: Monday, September 9, 2024 8:43 AM
To: [email protected]
Subject: Re: Mail badge not changing when eMails come in.

Hello, push is no longer supported for exchange or Outlook accounts anymore. 
You have to use the fetch schedule only.


On Sep 9, 2024, at 8:43 AM, Jonathan Cohn <[email protected]> wrote:

Hello,
You can configure how often Mail checks for new messages. I am not sure about 
iMAP, but I believe iCloud and Exchange accounts send a message to the mail 
client (push) when a new message is received. For IMAP I believe you have to 
configure the frequency of checks.



On Sep 9, 2024, at 6:58 AM, Peter Tesar <[email protected]> wrote:

Hello,

When on the Home screen, I assume that the badge is the number of unread Emails 
that are shown when "Mail" is highlighted. This number does not change unless I 
open the Mail app.

For example:
On the Home screen, I highlight “mail” and hear:
   Mail 0 unread Email

I leave the Iphone (on the Home screen) for an hour and then check (by flicking 
back and forth) to hear that the number of unread Emails has not changed. I 
know new mail was received in that hour.

There are 2 ways to confirm this.

Double tap Mail to open it and Immediately close the mail app to return to the 
Home screen. Flick back & forth to highlight Mail. The number of unread Emails 
has gon up.

Or, when the mail app is open, I highlight my_ISP account and hear that there 
is a higher number of unread Emails than was reported on the Home screen.
I even tried this test with the Mail app active but in the background.

If I leave the Iphone untouched (with the Mail app in the foreground) for 
another hour, the account badge still gives the same number of unread Emails.

Double tapping will open the account, and there is a list of even more unread 
Emails.

Sometimes when opening the Mail app I hear:
   Updated just now

Is the update done only when the Mail app is opened?
Why doesn’t the Home screen Mail badge number change automatically to reflect 
new mail as they come in?
Is there a setting to force the Mail app badge to automatically update?

Peter T.


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