I wonder if he has push on for email and also background app refresh.

From: 'Richard Turner' via VIPhone <[email protected]>
Sent: Monday, September 9, 2024 4:21 AM
To: [email protected]
Subject: Re: Mail badge not changing when eMails come in.

There are two places in settings to check.
settings, notifications,  and scroll down to mail and make sure badges is on.
Also, settings, mail, near the top should be another spot that needs to have 
badges on.
If those are on, and still no changes, maybe calling Apple.


Richard, USA
"INTROVERTS UNITE ...
SEPARATELY IN YOUR OWN HOMES"
-- as seen on a T-shirt with a power fist raised

My web site: https://www.turner42.com

(sent from my iPhone 13 pro)



On Sep 9, 2024, at 3:58 AM, Peter Tesar <[email protected]> wrote:

Hello,

When on the Home screen, I assume that the badge is the number of unread Emails 
that are shown when "Mail" is highlighted. This number does not change unless I 
open the Mail app.

For example:
On the Home screen, I highlight “mail” and hear:
   Mail 0 unread Email

I leave the Iphone (on the Home screen) for an hour and then check (by flicking 
back and forth) to hear that the number of unread Emails has not changed. I 
know new mail was received in that hour.

There are 2 ways to confirm this.

Double tap Mail to open it and Immediately close the mail app to return to the 
Home screen. Flick back & forth to highlight Mail. The number of unread Emails 
has gon up.

Or, when the mail app is open, I highlight my_ISP account and hear that there 
is a higher number of unread Emails than was reported on the Home screen.
I even tried this test with the Mail app active but in the background.

If I leave the Iphone untouched (with the Mail app in the foreground) for 
another hour, the account badge still gives the same number of unread Emails.

Double tapping will open the account, and there is a list of even more unread 
Emails.

Sometimes when opening the Mail app I hear:
   Updated just now

Is the update done only when the Mail app is opened?
Why doesn’t the Home screen Mail badge number change automatically to reflect 
new mail as they come in?
Is there a setting to force the Mail app badge to automatically update?

Peter T.
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