To [email protected]

I have never received any request to confirm my location like you have 
explained. I would probably ignore it and move on. But maybe someone else is 
more familiar with this.

Second, I never received a button to contact the driver. But to be clear, I'm 
in Florida. Maybe other areas are different.

Hope someone else can help better than I have.

Regards,
Shirley Tracy



________________________________
From: [email protected] <[email protected]> on behalf of 
[email protected] <[email protected]>
Sent: Thursday, September 12, 2024 4:16 PM
To: [email protected] <[email protected]>
Subject: a couple Walmart app questions


Actually, my two questions may apply to the Walmart website here in the US as 
well, but since I mainly use the app for ordering and pretty much just use the 
website for writing in my feedback after I’ve received the order, I can’t say 
for sure.



First, often, but not every time I submit an order, some kind of screen comes 
up that shows my address and seems to also show a map and wants me to confirm 
the correct location to deliver my order. Have you all gotten this, and what do 
you do with it when it comes up? Once in a while I’ll double tap the okay or 
confirm or whatever it is, but I most often just close the window since there 
appears to be a map there and I don’t want to inadvertently indicate a wrong 
location.



Second, although I only noticed it once as I don’t really go in and look that 
closely when they’re bringing my order, but I watched the tracking more 
carefully one time when they were delivering something to my sister. Not that 
it made any difference in the end since my sister didn’t get what I was trying 
to send to her for the second day in a row. But, anyway, I noticed a button 
there that one could double tap on to contact the driver, and I was wondering 
just what that button did? I mean, does it just initiate a text or phone call 
to the driver, or does it give one options of how to contact the driver? And if 
so and one opts to send a text, does it allow for dictation and/or give a 
person enough time to type out a text? Although, seeing as the driver would be 
on their way, I’m guessing either a phone call or dictating a text would be the 
best option. Hope this makes sense as I hate to initiate something without 
knowing exactly what to expect, especially when contacting another person.

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